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Visits Processing Officer

Lotus Glen Correctional Centre; Custodial Operations; Statewide Operations; Mareeba

The Visits Processing Officer is responsible for co-ordinating and processing personal and accredited visitor applications and attendance at the correctional centre.

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location Far North Qld
Job ad reference QLD/354415/20
Closing date 26-Oct-2020
Job duration
Contact person Shayne Johnston
Contact details Ph: (07) 4092 9261
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In this role you will:

- Undertake processing of visits bookings ensuring all visitors are approved.
- Input and maintain accurate computerised and hardcopy records of visitor details. 
- Ensure confidentiality of all documentation handled and maintain a sure filing system. 
- Relay information regarding visits procedure at time of booking.
- Confirm booking on arrival of visitors.
- Direct visitors as required. 
- Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers. 
- Answer queries from members of the general public and relatives and friends of prisoners.
- Provide information service relating to visit times, days, duration and frequency of visits.
- Maintain confidentiality when dealing with visitors.
- Receive monies and approved items of prisoner property from and to external parties.
- Maintain confidentiality.
- Liaise with intelligence, custodial and sentence management personnel in relation to individual prisoners as a component of the case and sentence management process.

Applications to remain current for 12 months.

Further information

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Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
13 May 2014

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