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Case Manager

Brisbane Region; Community Corrections; Community Corrections and Specialist Operations; Mount Gravatt

Community Corrections is responsible for supervising adult offenders in the community. A Community Corrections Case Manager ensures a high level of community safety through ensuring offender compliance with the reporting requirements and conditions of community-based orders through supervising and case managing offenders.

Job details

Position status Temporary
Position type Full-time
Occupational group Community Care
Classification PO2
Workplace Location Brisbane - South
Job ad reference QLD/357971/20
Closing date 02-Dec-2020
Job duration Various temporary durations
Contact person Shae Lindner
Contact details Ph: (07) 3320 9710
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Key Responsibilities

- Ensure supervision of community based order conditions in accordance with legislation and operating practice guidelines.

- Undertake direct interaction with offenders regarding the resolution of issues pertaining to reporting requirements and their ability to comply with order conditions.

- Understand and execute responsibilities in accordance with governance mechanisms to deliver compliance and support business improvement

- Conduct drug testing of offenders and maintain accurate statistics as required.

- Identify and respond appropriately to risks arising from offender management.

- Develop productive relationships with service providers and the community generally to enhance the community's regard for probation and parole services.

- Ensure the appropriate exchange of information with the Queensland Police Service and other government Agency's to optimise offender management consistent with the highest standards of community safety.

- Ensure the timely provision of service and advice to courts, boards and other agencies regarding offenders.

- Execute duties as an officer of the Court Ensure security, maintenance, accuracy, access and appropriateness of case notes and intervention reports for appropriate staff and approved internal and external authorities

- Efficient and effective time management and daily priority realignment supported by advanced computer skills, especially proficiency in MS Word, MS Excel, MS Powerpoint, and navigating web based computer applications with ease.

- Demonstrate skills in report writing and case noting to a professional standard expected for the audience of both internal and external stakeholders

- Ensure that professional conduct and behaviour is in accordance with the Queensland Public Service Code of Conduct.

- Promote and nurture a team culture that has good morale, values diversity with peers and all diversity target groups.

Mandatory Qualifications, Conditions and Requirements

Mandatory Qualifications

Possession of a degree relevant for the human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies

Final year students are encouraged to apply for temporary vacancies to be assessed for a merit based list for future permanent appointment once full completion and receipt of formal degree is provided from a recognised tertiary institution.  The remuneration for students is at the PO1 level.  On evidence of formal degree progression to the PO2 level is processed

Mandatory Requirements

Individuals employed on a permanent or temporary basis as Probation and Parole Officers will be required to complete Certificate IV in Correctional Practice (Community) within 12 months of completing the Entry Level Training Program. The incumbent may be required to travel on official business and the possession of a C class licence is required, and will be mandatory in specific locations where it is identified as essential by the hiring panel.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
13 May 2014

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