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Service Delivery Support Officer

Capricornia Correctional Centre; Custodial Operations; Statewide Operations; Rockhampton

The Service Delivery Support Officer manages scheduling and coordination of all courses and prisoner services for the Correctional Centre including support services for classroom and other educational facilities.

Job details

Position status Permanent
Position type Flexible
Occupational group Education & Training
Classification AO4
Workplace Location Rockhampton region
Job ad reference QLD/358053/20
Closing date 02-Dec-2020
Job duration
Contact person Jo Phelan
Contact details Ph: (07) 4912 6200
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The essential requirements for this role are:

- Highly developed skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office software

- Demonstrated experience to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures

- Ability to demonstrate a range of problem solving strategies and show initiative in identifying and solving problems both independently and as a team member

- Ability to use judgement and discretion with confidential information

- High level oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders and ability to summarise information and data

- Ability to acquire knowledge of relevant acts and regulations

We encourage you to review the full details of the role outlined in the Role Description.

Further information

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Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
13 May 2014

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