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Senior Case Manager

Southern Region; Community Corrections; Community Corrections & Specialist Operations; Ipswich & Inala

Queensland Corrective Services, in partnership with other key criminal justice agencies, delivers community safety through the humane containment, supervision and rehabilitation of offenders.

The Senior Case Manager ensures a high level of community safety through the case management of offenders within the community in accordance with their assessed risk and need and maintains high standards of offender assessment practices that facilitate effective supervision and improve reintegration and rehabilitation of high-risk sexual and violent offenders.

Job details

Position status Temporary
Position type Full-time
Occupational group Community Care
Classification PO3
Workplace Location Brisbane - West,Ipswich region
Job ad reference QLD/361305/21
Closing date 25-Jan-2021
Job duration For 3 Months with possible extension
Contact person Jennifer Jones
Contact details Ph: (07) 3022 8620
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Information about the position, duties and responsibilities of the role is available in the attached job description.

To be successful in this role, the ideal applicant will be someone who can demonstrate the following experience, knowledge and skills:

 •  Able to demonstrate experience working within a legislative framework that underpins a core service delivery area.

 •  Able to work self-sufficiently and be confident in your own professional discretion, reasoning, judgement and decision making skills prior to seeking management validation.  Focus on the most important attributes rather than every desirable competency for the role  

•  Able to demonstrate previous experiences of fostering a new relationship and receiving positive reinforcement in return to demonstrate the relationship was well developed.  

•  Communicate professionally and engages with respect with colleagues, offenders, management and stakeholders.  Experience in working collaboratively with people from diverse cultural backgrounds.

 •  Ability to embrace diversity and maximise the whole range of skills and differences available within the workforce.

Mandatory Qualifications

Possession of a degree relevant for the Human Services or Criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies

Mandatory Requirements

The incumbent will be required to undertake professional development and training relevant to the role as required and as deemed appropriate for the location of the advertised vacancy.

The incumbent may be required to travel on official business and the possession of a C class licence is required, and will be mandatory in specific locations where it is identified as essential by the hiring panel.

How to apply

To be considered for this role, please provide the following information to the selection panel for assessment of your suitability:  

•  Your current resume  

•  A brief cover letter (1-2 pages maximum) outlining your knowledge, skills and experience as described above under ‘role fit', these should be outlined within the context of the responsibilities described above under the section ‘about the role'.

 • Please specify in your application which locations you would like to be considered for.

Applications to remain current for twelve months

*** Various Full-Time temorary positions across Inala and Ipswich District Offices. This recruitment will be utilised to fill current and future vacancies over the next 12 months. ***

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.


Before applying for this vacancy please ensure you read the documents below.

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Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
13 May 2014

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