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Case Manager - Continuous Applicant Pool

Far North Region; Community Corrections; Community Corrections and Specialist Operations; Various locations in the Far Northern Region

Are you in your final year of study?

Have recently graduated university and/or got a degree you have be wanting to put to use?

Are you looking for opportunity to work in case management?

We are looking for entry level case managers to join our Far Northern Region team at Queensland Corrective Services.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Community Care
Classification PO2
Workplace Location Far North Qld
Job ad reference QLD/384430/21
Closing date Ongoing
Job duration Temporary - various end dates
Contact person Courtney Gonano
Contact details Ph: (07) 4252 7402
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Working as a Community Corrections case manager you will be responsible for managing offenders who require supervision within the community according to orders made by a court or the Parole Board Queensland.

You will play a vital role in protecting the community as a member of one of Queensland's top public safety agencies. Working as part of a dedicated team, you will act as an agent of change to address offending behavior and encourage rehabilitation, making our communities safer by reducing reoffending. You will serve Queensland with pride in a challenging and dynamic work environment, and will conduct your work with honour, accountability and transparency.

Experience and skills we are looking for:

* Interpersonal and teamwork skills

* Conflict management and negotiation

* Problem solving and judgement

* Communication (written and verbal)

* Policy application (procedures and guidelines)

* Drive and commitment, self-management and resilience

* Possession of a degree relevant for the human services or criminology fields

* Final year students are encouraged to apply for temporary vacancies to be assessed for a merit based list for future permanent appointment once full completion and receipt of formal degree is provided from a recognised tertiary institution.

The position could be based in any of our locations listed and opportunities may range in duration depending on availability. Applicants are encouraged to express availability within their application.

Applications will be reviewed and considered throughout 2021/22, if and when PO2 Case Manager vacancies are identified. The submission of an application does not guarantee an offer of employment or an application assessment response from the region.


• An attractive salary package including 12.75% superannuation and annual leave loading

• Industry-leading training and support as well as promotional and development opportunities

• Living in Far North Queensland - the lifestyle, the weather, the community and of course access to where the rainforest meets the sea.

• Family support through parental leave and flexible working arrangements

• Rural and remote incentives (where applicable)


• A bachelor level qualification in human services or criminology fields and/or others including fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies.

• A valid driver's licence

• The right to live and work in Australia

You will be relationships-focused, have strong engagement, communication, written and time management skills which compliments your team-player and be committed to great customer service. You will join an organisation committed to creating diverse, inclusive, connected, capable and supportive workplaces.


For information on the application process please refer to the Case Manager role description.

Applications to remain current for 12 months.

*Temporary vacancies - various end dates

Job Ad Reference Number: QLD/384430/21

Closing Date: Ongoing - Continuous applicant pool (applications accepted at any time)

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.


Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
26 May 2021

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