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Case Manager
Community Operations Directorate; Community Corrections; Community Corrections and Specialist Operations; Far Northern Region, Northern Region, Central Region, Southern Region, North Coast Region, South Coast Region and Brisbane Region
Community Corrections aim to protect the community and reduce reoffending through delivering evidence-informed case management and individualised support.
The Case Manager ensures a high level of community safety through ensuring offender compliance with the reporting requirements and conditions of community-based orders through supervising and case managing offenders.
You will play a vital role in protecting the community, working as part of a dedicated team, you will act as an agent of change to address offending behaviour & encourage rehabilitation, making our communities safer.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Community Care |
| Classification | PO2 |
| Workplace Location | Brisbane Inner City,Brisbane - North,Brisbane - South,Brisbane - East,Brisbane - West,Cairns region,Central West Qld,Darling Downs - Maranoa,Far North Qld,Gold Coast,Ipswich region,Logan - Beaudesert,Mackay region,Moreton Bay - North,Moreton Bay - South,North West Qld,Rockhampton region,South West Qld,Sunshine Coast,Toowoomba region,Townsville region,Wide Bay |
| Job ad reference | QLD/579556/24 |
| Closing date | 18-Jul-2025 |
| Job duration | 6 months with possibility of extension |
| Contact person | Talent Acquisition Group |
| Contact details | Phone: 3565 7252 Access the National Relay Service |
Are you an individual who wants to make an impact? A career as a case manager in Community Corrections is an opportunity for you to make a real difference in your community.
As a case manager you will play a key role in maintaining the safety of the community through ensuring offender compliance with reporting requirements and conditions of community-based orders. You will provide rehabilitative opportunities to supervised individuals, aimed at reducing their risk of reoffending.
These roles are based in QCS Southern Region. The District Offices are located at Ipswich, Inala and Toowoomba. This region is committed to diversity, professional maturity & creativity in a complex and evolving practice of Human Services.
To be a successful Case Manager you will need to:
- Understand the role purpose is in ensuring community safety when interviewing individuals and be able to quickly identify, respond and manage risk
- Handle multiple fast-paced and complex demands whilst navigating policy and procedural frameworks to implement daily offender management policies
- Support productive working relationships internally, with service providers and the community
- Display personal drive and integrity
- Communicate with influence
- Show the ability to embrace and respect diversity
Why work for QCS
- An attractive salary package including 12.75% superannuation and annual leave loading
- Attain professionally delivered and ongoing training and receive a nationally accredited Certificate IV in Correctional Practice (Community).
- Comprehensive leave provisions to support a healthy work-life balance
- Structured progression and professional growth plans
- Join an organisation committed to creating diverse, inclusive, connected, capable and supportive workplaces that deliver quality service delivery in the community.
To be eligible for this role you must:
- Hold a current driver's licence
- Full working rights in Australia
- You hold a bachelor's degree relevant to human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies.
*Final year students are encouraged to apply for temporary vacancies to be assessed for a talent pool for future permanent appointment once full completion and receipt of formal degree is provided from a recognised tertiary institution.
Job Ad Reference: QLD/579556/24
Closing Date: Friday, 18th July 2025
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Multiple positions available
This is a Continuous applicant pool closing 18th July 2025
Documents
Before applying for this vacancy please ensure you read the documents below.
