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Team Leader


Queensland Shared Services; Service Delivery & Operations; QG Customer & Digital Group; Brisbane Inner City, Townsville, Rockhampton

Queensland Shared Services is recruiting permanent Team Leaders in Payroll Services in our Brisbane and Townsville locations. Backfilling/temporary roles in Rockhampton, Townsville and Brisbane, for various periods, may also be filled through this selection process.

Job details

Position status Permanent,Temporary
Position type Flexible-full-time,Full-time
Occupational group HR & Industrial Relations
Classification AO6
Workplace Location Brisbane Inner City,Townsville region,Rockhampton region
Job ad reference QLD/591299CAP/24
Closing date 12-Sep-2025
Job duration Temp Positions with possible extension
Contact person Anne-Maree Hauritz
Contact details Phone: (07) 3021 5432
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There are multiple positions available with multiple work status in multiple locations across Queensland.

Please advise on your application your preference of work location and position status.

In this role, we need your knowledge and experience in payroll service delivery to:
• Lead a functional team to deliver ‘best practice' human resource, payroll, and establishment services to customer agencies, ensuring high-quality service and compliance with legislative and regulatory standards.
• Develop and implement operational team procedures and performance measures to achieve strategic objectives while adhering to established service level agreements and budget constraints.
• Develop and manage team workflow delegation methods to optimise performance, monitor workflow volumes, maintain internal controls, and ensure high standards of accuracy and efficiency.

Please see our role description for further requirements of this critical role.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This is a Continuous Applicant Pool for Team Leader for Multiple positions available with multiple work status and locations across Queensland

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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