The Business Support Officer will be responsible for supporting the operations of the Corporate Support team by undertaking the efficient and accurate delivery of financial, Human Resource and business processes.

This role will work collaboratively within the Corporate Support Team and will report directly to the Business Manager.

Job details

Victim Assist Queensland

Victim Assist Queensland (Victim Assist) works within a trauma informed framework to help victims to recover. Victim Assist provides assistance to victims of violent crime (including all forms of domestic and family violence) in accordance with the Victims of Crime Assistance Act 2009 (VOCAA).

The Business Support Officer will be responsible for supporting the operations of the Corporate Support team by undertaking the efficient and accurate delivery of financial, Human Resource and business processes.

This role will work collaboratively within the Corporate Support Team and will report directly to the Business Manager.

Your key responsibilities

• Organisation and ongoing management of VAQ's eDOCS file paths, ensuring compliance with the General Retention and Disposal Schedule (GRDS).
• Provide high-level secretarial support to the Executive Director and Directors, assisting with administrative tasks, scheduling, and correspondence to facilitate smooth operations as required.
• Facilitate prompt invoices as required through SAP, maintaining accurate records and managing financial documentation to ensure transparency and compliance with organisational policies and procedures.
• Maintain the cabcharge register, record-keeping and issuance of cabcharge vouchers, and processing monthly invoice statements.
• Effectively manage VAQ assets, conducting regular asset stocktakes as necessary, and ensuring that asset registers are consistently updated and accurate to facilitate efficient asset management.
• Maintain a comprehensive register for mobile phones/telephones and SIM cards, including the completion of telephone statements as required, to ensure efficient management and monitoring of telecommunication assets.
• Reconcile fortnightly workforce reports ensuring accuracy and complete financial and HR forms as required.
• Maintain the WHS register for First Aid Officers and Fire Wardens and assist with HSW audits.
• Perform additional duties as assigned by the Business Manager.

Technical skills, abilities and cultural capability

• Ability to interpret and apply government policies and procedures in a decision-making capacity.
• Works independently and identifies more effective methods of work operation.
• Completes workload within established timeframes and adjusts priorities quickly as circumstances dictate.
• Establishes and maintains co-operative working relationships with co-workers and the public.
• Speaks effectively with persons of various social, cultural, economic and educational backgrounds.
• Contributes to workplace equity, diversity, respect and inclusion that enriches our culture of respect and inclusion.
• Analyses information, problems, situations, practices or procedures to define the problem or objective.
• Behaves in an ethical, respectful and culturally sensitive manner.

Applications to remain current for 12 months.

Job Ad Reference:  QLD/605633/24

Closing Date:  Friday, 6^th December 2024

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 605633-24-Role Profile (Word, 335KB)
  
  
  605633-24-applicant-information-package (Word, 294KB)