• Ability to understand and apply Queensland Government Information Management legislation and Information Standards, policy and procedure pertaining to recordkeeping
• Proven administrative skills, including proficiency in using a range of software applications including Microsoft Word, Excel and PowerPoint and databases including electronic record keeping systems
• Ability to use judgment and discretion with confidential information
• Well-developed written and verbal communication skills with a focus on providing high quality customer service
• Well-developed organisational and time management skills with the ability to manage workloads and when to raise an issue with the Information Officer, Supervisor

Please refer to role profile for full details.

Job details

The primary accountabilities of the Information Officer include:

• Work independently and as a team member to ensure records are managed in accordance with the records management life cycle of create, capture, manage, store and destroy, and in compliance with associated legislation and Queensland Government standards
• Apply attention to detail and appropriate system methodology when utilising the digital recordkeeping system
• Provide input towards the development of records management tools that support best practice processes such as the business classification schemes, thesaurus, metadata standards and retention and disposal schedules
• Be an active contributor to the development of QCS records management procedures and guidelines and raise initiatives with the Information Officer, Supervisor towards improved business processes and efficiencies
• Ensure service standards, service level agreements, operating procedures and other issues relevant to the services provided by the records section are fulfilled
• Provide information and records management education, assistance and training to state-wide QCS staff either on-site or off-site regarding relevant systems, tools, policy, procedure and best practice
• Provide recommendations on best practice information and records management to the Information Officer Supervisor, clients and stakeholders, and undertake activities with direction in response to current and emerging issues impacting on digital records management, including risk assessment, system analysis and recordkeeping compliance
• Communicate professionally and appropriately with a variety of external and internal stakeholders and team members in line with the Code of Conduct
• Undertake general administrative duties, ordering office consumables, filing and other duties as required to meet priorities.

The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 646567-25-Role Profile (PDF, 192KB)
  
  
  646567-25-Final_-_Applicant_information_guide,June 2025 (PDF, 940KB)