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Indigenous Service Support Officer


Western Districts Youth Justice Service Centre; Youth Justice; Region - South West - Youth Justice; Forest Lake

About the role

The role of the Indigenous Service Support Officer is to assist Youth Justice Service Centre staff to provide support and intervention services to Aboriginal and Torres Strait Islander young people subject to youth justice intervention.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Community Engagement and Education
Classification AO4
Workplace Location Brisbane - West
Job ad reference QLD/647172/25
Closing date 21-Jul-2025
Job duration Until 30/01/2026 with possible extension
Contact person Cheyenne Pukekura
Contact details Phone: 07 3097 1010
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TARGETED VACANCY

Mandatory requirements

• Travel is a requirement of this position, therefore, it is a requirement that the applicant hold a current “C” Class Drivers licence.
• This role provides support services to children and young people and therefore will require a valid Blue Card with the organisation.

Key responsibilities

As Indigenous Service Support Officer, you will specifically:

• Assist and support youth justice staff and relevant community stakeholders in culturally appropriate assessment, case planning and interventions for Aboriginal and Torres Strait Islander young people and their families in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice.
• Implement culturally appropriate individualised case plans through designing and implementing intervention strategies, negotiating with service providers, and linking clients to the services/supports they require (including formal and informal services, government, and non-government agencies).
• Consult and effectively work with relevant stakeholders including families, elders, other key community members, community agencies and government departments to enhance the capacity of these stakeholders to support Aboriginal and Torres Strait Islander young people and their families subject to youth justice interventions and their families.
• Undertake a range of record and information management tasks including maintenance of case notes and records, preparation of reports and performance reporting.
• Participate productively and collaboratively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework outcomes.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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