Former Customer Services Branch -TMR
This position is part of the Department of Customer Services, Open Data & Small & Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position.

We’re seeking a dynamic and experienced Senior Advisor (Learning, Training and Development) to join our dedicated team of LTD professionals, leading the design and delivery of innovative learning solutions that empower staff to excel in their roles, adapt to future business needs, and shape the future of learning within the branch. With a strong focus on instructional design and program management, you’ll provide expert advice to senior leaders and drive impactful training initiatives in a collaborative, fast-paced environment.

Job details

What you will do:
Some of your responsibilities will include:
• Effective leadership and whole-of-life management of a suite of Learning, Training and Development (LTD) Programmes to analyse, design, develop, implement, evaluate and manage training.
• Provision of LTD expertise and instructional design specialist advice to senior leaders and key stakeholders on a broad range of training initiatives to meet the needs of the branch, our customers and our future business needs.
• Effective contribution, review and reporting on an agreed Program of Work.
• Lead the instructional design for the development of training assets to enable new and existing CDSB employees to fulfil the full requirements of their role.
• Build and maintain effective and professional working relationships with a range of stakeholders.

Who we are looking for:
An individual with:
• Demonstrated ability in instructional design or similar profession to design for online learning, instructor lead or just in time learning.
• Demonstrated ability to maintain a high standard of practice in the analysis, design, development, testing and evaluation of adult learning materials.
• Demonstrated ability stimulate ideas and innovation by gathering insights and embracing new ideas and innovation to inform future practices. Actively seeks and shares creative ideas and suggestions to inform the delivery of Learning and Development services.

Be part of something bigger:
Your contribution will not only influence the growth and capability of CDSB staff but also shape the experiences of the Queensland community we serve.

What we offer:
• Work and Life balance, including 'flex time' and flexible work arrangements with a working from home option.
• Convenient northside location with ample parking and public transport nearby.
• The chance to make a significant impact within a dedicated team.
• A dynamic and collaborative work environment.
• Opportunities for professional growth and development.
• Generous leave including:
 o 4 weeks annual leave.
 o 2 weeks sick leave per year.
 o Long-service leave after 7 years.
 o Salary sacrificing.
 o Parental leave.
 o Generous superannuation.

Ready to make a difference?
Embark on a fulfilling career where your specialist skills have a direct impact on the quality of public service. Apply now to become the catalyst for change in CDSB's pursuit of excellence!

We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant guide (PDF, 318KB)
  
  
  647359 25 Role Description v1.0 (Word, 588KB)