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Administration Officer
Tribunal and Registry Services; Queensland Civil & Administrative Tribunal; Courts and Tribunals; Brisbane City
You will be responsible for providing general administrative tasks, registering and data inputting of Queensland Civil & Administrative Tribunal (QCAT) applications, photocopying, file preparation and assisting with front counter and telephone enquiries from the public.
As an Administrative Officer you may be required to work across Tribunal and Registry Services (TARS), Civil, Administrative and Disciplinary (CAD) Division or the Human Rights Division (HuRD).
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO2 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/658239CAP/25 |
| Closing date | 01-Sep-2027 |
| Job duration | 4 weeks with possible extension |
| Contact person | Mallory Harrison |
| Contact details | Phone: 07 3564 7439 Access the National Relay Service |
You will:
• Undertake accurate computer-based processing and data entry using QCAT's file management systems and recording programs.
• Prepare and update documents using Microsoft Office programs such as Word, PowerPoint and Excel.
• Effectively and efficiently manage the needs of clients and the public by using appropriate questioning, problem solving, negotiation and conflict management skills.
• Prioritise tasks in a fast paced and high-volume environment to ensure customer service standards and timeframes are met, and to ensure effective hearing support services are provided.
• Undertake safe and secure handling of hard copy records, including files and folders across tribunal hearing rooms and offices.
• Provide accurate information to registry staff and tribunal members in a professional and friendly manner.
• Provide general administrative tasks as required by team leaders and/or managers to support the delivery of services within QCAT.
• Undertake other tasks and duties as required to assist in or support the delivery of services within QCAT.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
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Documents
Before applying for this vacancy please ensure you read the documents below.
