Join our team as a Compliance Investigations Officer, where you’ll play a critical role in ensuring integrity within the building and construction industry. In this position, you will conduct thorough investigations into QBCC licence holders and other individuals who fail to meet legislative requirements, assessing evidence and recommending or taking appropriate enforcement actions. We’re looking for someone with strong analytical skills, attention to detail, and a commitment to upholding compliance standards. If you thrive in a dynamic environment and are passionate about protecting consumers and industry standards, we’d love to hear from you!

Job details

Key Outcomes and Accountabilities  

The aim of this role is to:

• Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take appropriate action, including job site operations and investigations.
• Prepare investigation plans and manage high-volume investigative caseloads.
• Use best-practice investigative techniques, including offence elementation, formulation of evidence matrices, preparation of witness statements and affidavits and conducting records of interviews.
• Prepare briefs of evidence for use in disciplinary, civil and criminal proceedings.
• Implement proactive compliance initiatives including investigations, job site audits, desktop audits and surveillance and covert activities.
• Provide consumers, contractors and industry stakeholders with advice regarding building industry regulation administered by QBCC. Liaise with external stakeholders including industry associations.
• Contribute to the ongoing review and development of QBCC's operation and performance.
• Represent QBCC in promotional and educational activities and before the tribunal and courts.
• Provide exceptional customer service to all staff of the Commission and external customers.

Candidate Attributes

1. Investigate cases and make decisions and recommendations using case investigation skills including research, problem solving, planning and report writing, including undertaking job site operations and investigations.
2. Apply, interpret and provide advice on and implement legislation and policy.
3. Use communication and problem-solving techniques to achieve innovation and deliver and promote quality customer service.
4. Contribute to the team to achieve outcomes and effective work relationships.
5. Highly developed written, oral and interpersonal communication skills.

How to apply

A brief letter (maximum 2 pages) telling us why you are interested in this role and how your skills, knowledge and experience complement this role. This should not be a repeat of your resume. It is your opportunity to tell us how you meet the required competencies, key outcomes/accountabilities and any specific role requirements. 

Role Location

Position is located in Brisbane and the successful candidate will need to enter into a Flexible Work Arrangement upon commencement to reflect the office location you are seeking to work from. If working from a regional office, travel to the Brisbane office will be required regularly (frequency to be negotiated with successful candidate) to fulfil operational business needs.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications may be used to employ applicants in identical or similar vacancies for a period of up to 12 months from the closing date of this vacancy.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 2025 - QBCC Information for Applicants (PDF, 986KB)
  Information Package for Applicants
  
  AO5 Compliance Investigations Officer - Position Description (PDF, 700KB)
  Role Description