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Senior Advisor - Cultural Safety and Engagement


Child and Family; Region - Sunshine Coast and Central; Service Delivery - Child and Family; Business Services; Maroochydore

You will promote respectful, thoughtful and inclusive work environments within the department to ensure a culturally safe workplace for Aboriginal and Torres Strait Islander employees.

You will be expected to provide expert advice, guidance and assistance to employees and leaders to create and support cultural safety for individuals and work groups, whilst adhering to, promoting, and championing cultural safety.

You will assist employees to navigate cultural complexities, fostering an environment where cultural protocols and practices are respected, and Aboriginal and Torres Strait Islander employees feel safe, secure in their identity, heard and valued.

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO6
Workplace Location Sunshine Coast
Job ad reference QLD/675440/26
Closing date 10-Feb-2026
Job duration
Contact person Kylie Walker
Contact details Mobile: 0475 837 109
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TARGETED VACANCY

It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. This aligns with the Anti-Discrimination Act 1991 protected attribute of race. This should be addressed in your application.

Your responsibilities

As an Aboriginal and/or Torres Strait Islander Cultural Safety and Engagement Senior Advisor you will:

• Facilitate access to culturally appropriate supervision (internal and external), mentoring, and peer support networks, as needed throughout the department, to strengthen holistic wellbeing and personal growth for Aboriginal and Torres Strait Islander employees within a dynamic and complex frontline service delivery model.
• Utilise strong communication, negotiation and conflict resolution skills to promote a safe space and/or platform with sufficient time for Aboriginal and Torres Strait Islander peoples to raise and discuss workplace challenges, including cultural safety issues, and support and assist them in accessing appropriate support services and navigate the department's grievance and/or workplace injury, illness and incident reporting processes.
• Collate and analyse feedback from Aboriginal and Torres Strait Islander staff and report to management, de-identified themes related to workplace culture, wellbeing and professional development needs and use these insights to inform recommendations for improving support, policies and practices.
• Work in collaboration with and provide cultural support and advice to, the executive and/or workgroup leadership teams to develop and implement practices to enhance retention, wellbeing and engagement of Aboriginal and Torres Strait Islander employees.
• Promote an understanding of the department's Cultural Safety Policy, Framework and practical supports (including contributing to the development of Cultural Safety Workplace Plans and their application in the workplace).
• Work with supervisors and employees to share knowledge, advice and best practice in relation to cultural safety and competence and promote the importance of self-determination for Aboriginal and Torres Strait Islander employees.
• Ensure sensitive information is managed with confidentiality and to the standards of professional and cultural integrity and ethical principles and exercise sound judgement, tact and discretion.
• Participate and contribute to a Community of Practice / statewide forum in respect to statewide themes and change strategies to support and strengthen cultural safety for Aboriginal and Torres Strait Islander employees.

Your mandatory requirements

• This role involves providing cultural safety support to Aboriginal and/or Torres Strait Islander peoples. It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. This aligns with the Anti-Discrimination Act 1991 protected attribute of race. This should be addressed in your application
• Intrastate travel may be required from time to time and the ability to fly or drive to location is required. It is highly desirable that the applicant hold a current “C” Class Drivers licence.

How you'll be assessed

The department is seeking to identify the most suitable person for this position. We will consider your demonstrated knowledge, skills and experience relevant to the key responsibilities of the position (outlined above), along with your demonstrated personal attributes, and may also consider your potential contributions to the department's equity and diversity objectives.

Please read the attached Role Profile and the Candidate Information Pack thoroughly before applying for this role.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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