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Technical Manager
Digital Systems and Solutions; Program Knowledge and Systems Initiatives; Water Resource Management; Brisbane / Flexible location at DLGWV offices will be considered.
The Digital Systems & Solutions teams deliver a range of business-focused IT digital services, including systems development, support, maintenance, data platform management and support, systems administration. In this role, you will lead and manage the systems support team, overseeing both ongoing operational and project-based work.
You will also apply your technical expertise to support and enhance business applications and IT services. This includes implementing systems development, support and processes for the collection, analysis, and interpretation of data to enable performance measurement and meet departmental reporting requirements.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | IT & Telecommunications |
| Classification | AO8 |
| Workplace Location | Brisbane Inner City,Flexible |
| Job ad reference | QLD/676161/26 |
| Closing date | 03-Feb-2026 |
| Job duration | 12 months with possible extension |
| Contact person | Sheethal Alappatt |
| Contact details | Phone: 0482 991 793 Access the National Relay Service |
The Department of Local Government, Water and Volunteers (DLGWV) is at the forefront of driving sustainable growth across Queensland. Our mission is to manage water resources responsibly and empower councils to support and grow Queensland communities. With over 700 dedicated professionals across Brisbane and regional offices, we work tirelessly to ensure that Queensland's communities, businesses, and water resources thrive.
Key Accountabilities
- Lead and manage the operations of the technical teams supporting departmental business systems and data platform
- Ensure IT service management is highly client focused and aligned with ITIL practices and supports continual improvement
- Lead the technical design and delivery of changes and updates to business systems, applications, and the provision of operational, tactical and strategic reporting capabilities to departmental stakeholders
- Lead the team in the provision of technical work required to ensure high availability and performance of enterprise data platform, business applications and supporting technologies
- Design, develop and implement mechanisms for collecting, presenting, analysing, interpreting and reporting on departmental service outcomes to support decision making and promote public accountability
- Consult with business stakeholders to understand technology and information management requirements and provide advice and outcomes aligned with operational strategies and ICT policies
- Identify and evaluate opportunities for new technology solutions and system enhancements that support the Departments current and future business needs
- Manage relationships with external suppliers and IT Service providers
About You
- Technical/role specific - Expert knowledge of operational, tactical, strategic, development and data warehousing related technologies, including ASP.Net (C#), SQL Server and Snowflakes
- Experience in managing a multi-disciplinary technical team including the ability to prioritise and escalate critical operational tasks, execute project work plans and revise as appropriate
- Ability to communicate technical concepts and impacts to non-technical stakeholders
- Proven negotiation, consultation, facilitation and written and oral communication skills
- Demonstrated knowledge/experience in the design, development, implementation, and support of enterprise information systems
- Demonstrated knowledge/experience with IT service operations in ITIL environments
- Demonstrated knowledge/experience with applications development, support and in Software Development Lifecycle (SDLC) practices
The Benefits
- High impact role for passionate leader driving collaborative team
- Fantastic State government benefits for employees
- Achieve balance with hybrid flexible work arrangements
Diversity & Inclusion Strategy
We strive to create a respectful and rewarding workplace culture that encourages, recognises and embraces every individual's contribution within a collaborative environment that allows all employees to thrive. We believe our workforce should represent the community we serve. We strongly encourage enquiries and applications from people with diverse backgrounds including Aboriginal peoples and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse backgrounds.
How to Apply
Submit your resume and cover letter (1 to 2 page) demonstrating your suitability for the position.
Flexible location at DLGWV offices will be considered.
Please advise your preference with your application (Brisbane preferred).
Department of Local Government, Water and Volunteers (https://www.dlgwv.qld.gov.au/)
Applications to remain current for 12 months
Job Ad Reference: QLD/676161/26
Closing Date: Tuesday, 3 February 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
