Are you an experienced legal secretary or legal assistant looking for a challenging new role? Legal Aid Queensland are seeking a Litigation Support Officer to support teams in the Criminal Law Services division.

Job details

About Legal Aid Queensland

Legal Aid Queensland's vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland.

We embrace flexibility, learning and continuous improvement to deliver quality legal services. The work is challenging but rewarding - and that is why staff wellbeing and work/life balance are a top priority for us.

We value diversity and are committed to building a workplace that reflects the communities we serve. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples. If you identify as First Nations and require support with any stage of the recruitment process, please contact careers@legalaid.qld.gov.au

 About the role

You will provide essential administrative and legal support to lawyers, playing a hands-on role at every stage of the legal process. From managing case files, drafting correspondence, and preparing court documents to compiling briefs for counsel and assisting with grant applications, your organisational skills and attention to detail will ensure smooth case progression. You'll act as a key point of contact for clients, offering legal information and referral advice, managing appointments, and coordinating meetings and logistics. Whether assisting lawyers with case preparation, organising materials for court, or facilitating client and counsel communications, you'll be central to our team's success. Additionally, you'll handle day-to-day administrative functions, helping ensure our operations run seamlessly.

About you

You have legal administrative experience, work independently, and are proficient in using IT systems like Microsoft Office, with the ability to quickly learn new programs. You understand trauma-informed practice principles, communicate effectively with diverse stakeholders, including clients with complex needs, and consistently deliver professional, calm, and courteous service in challenging situations.

You will build and maintain positive relationships with colleagues, clients, and stakeholders to support the delivery of high-quality services. You are committed to continuous improvement, take pride in your work and seek opportunities to enhance your skills and performance. Responsive to guidance and feedback, you proactively develop your capabilities to meet the evolving needs of the organisation. With resilience and flexibility, you embrace change and adapt to shifting priorities, contributing to a dynamic and efficient work environment.

Find out more about the role and how to apply in the attached role description.

Suitable applicants from this process may be considered for identical or similar permanent or temporary vacancies over the next 12 months.

As a member of the Legal Aid Queensland Community, you will receive:

• A 36.25 hour working week (full time hours)
• Generous salary packaging
• Employer super contributions of 12.75%
• Flexible working hours
• Study leave for approved work-related courses.

Find out more about working in Legal Aid Queensland here: https://www.legalaid.qld.gov.au/About-us/Careers

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Position description - AO3 Litigation Support Officer (crime) (PDF, 199KB)
  Role Description
  
  LAQ Applicant information kit (PDF, 3.13MB)
  Information Package for Applicants