Job search
Indigenous Service Support Officer
Regional Service Delivery; Youth Justice Regional Operations; Youth Justice; Browns Plains
The role of the Indigenous Service Support Officer is to assist Youth Justice Service Centre staff to provide support and core criminogenic programs to Aboriginal and Torres Strait Islander young people subject to youth justice orders.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Community Care |
| Classification | AO4 |
| Workplace Location | Logan - Beaudesert |
| Job ad reference | QLD/696232/26 |
| Closing date | 17-Aug-2026 |
| Job duration | 02/02/2027 (possible extension) |
| Contact person | Julia Silberberg |
| Contact details | Phone: 3094 7600 Access the National Relay Service |
Targeted Vacancy
Identified Vacancy - It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. One of the referees should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the cultural capabilities.
As Indigenous Service Support Officer, you will specifically:
- Assist and support youth justice staff and relevant community stakeholders in culturally appropriate assessment, case planning and programs for Aboriginal and Torres Strait Islander young people and their families in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice.
- Implement culturally appropriate individualised case plans in collaboration with Case Managers, negotiating with service providers, and linking clients to the services/supports they require (including formal and informal services, government, and non-government agencies).
- Consult and effectively work with relevant stakeholders including families, elders, other key community members, community agencies and government departments to enhance the capacity of these stakeholders to support Aboriginal and Torres Strait Islander young people and their families subject to youth justice orders and their families.
- Undertake a range of record and information management tasks including maintenance of case notes and records, preparation of reports and performance reporting.
- Participate productively and collaboratively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework outcomes.
- Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
Role specific/technical skills:
- You understand the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander peoples. You have a demonstrated ability to engage and communicate effectively, and with humility, with Aboriginal and Torres Strait Islander peoples.
- Experience in working with high-risk young people and families with complex needs or similar transferrable experience.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
