As a Senior Legal Secretary, you will provide high quality and timely legal secretarial and administrative support within the Personal Injuries Law Team. You will assist and support the executive legal secretary with effective training and coaching of legal secretaries to ensure that quality services are provided.

Job details

Your key responsibilities

As a Senior Legal Secretary, you will:

• undertake high level, accurate word-processing and typing
• format complex documents (i.e. Microsoft Word, PowerPoint and PDF documents)
• prepare briefs and documents and attends to routine correspondence
• monitor and manages the flow of incoming and outgoing correspondence
• coordinate travel and accommodation
• manage information (i.e. Excel spreadsheets, practice management system, case management system (VisualFiles) databases)
• manage diaries, organises meetings and conferences including preparing and distributing agendas, minutes and other material
• prepare, check and action a range of reports
• maintain filing, records bring-up and retrieval systems
• assist legal professionals to meet financial deadlines and/or commitments e.g. billing and time recording
• ensure compliance with procedures for payment of legal expenses and counsel fees
• consult and liaise with internal and external clients and other stakeholders on various matters including confidential and sensitive issues
• train, coach and develop legal secretaries
• ensure services are completed in a timely and professional manner.
• assist with assessing the correct accrual and application of TOIL, recreation leave, sick leave and other leave, identifying and escalating any issues as they arise
• provide advice and training on the general operations of the team, branch and whole of practice, processes, procedures relating to legal secretarial work, finance, information technology and other corporate processes and functions
• utilise effective communication skills and problem-solving skills to communicate and address any problems that may arise to resolve issues
• support the Executive Legal Secretary to identify opportunities to adapt and change work processes and assist with the development of guidelines or effective methods to achieve consistently high secretarial and administrative standards within the team
• receive client feedback and address and implement service improvement activities
• assist with the recruitment, employment, training and induction of new secretarial support staff
• assist with the induction of new staff within the legal team, including the coordination of information technology, telecommuting needs, telephone requirements and personnel requirements
• model client service standards and Crown Law's values
• undertake other duties as required relating to the requirements of the operational area
• work collaboratively with the Practice Management Branch personnel regarding team and whole of practice issues
• maintain a proactive approach to self-development
• work across various teams and branches in Crown Law.

Applications to remain current for 12 months.

Job Ad Reference: QLD/701192/26

Closing Date: Monday, 28th September 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 701192-26-Role Description (Word, 122KB)
  Role Description
  
  701192-26-Candidate Information Pack (PDF, 667KB)
  Information Package for Applicants