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Assistant Complaints Officer


Fortitude Valley

The Crime and Corruption Commission (CCC) is an independent Queensland law enforcement agency that investigates serious corrupt conduct and crime, oversight corruption in the Queensland Police Service and operate the state’s witness protection program. Our functions and powers are set out in the Crime and Corruption Act 2001.

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO4
Workplace Location Brisbane - North
Job ad reference QLD/CCC/VRN/28/18
Closing date 17-Jul-2018
Job duration Award
Contact person Paulina Mazur
Contact details (07) 3360 6283/hr@ccc.qld.gov.au

The ideal applicant will demonstrate capability in the following requirements:

  • Ability to analyse and precis matters, make judgments and recommendations regarding appropriate courses of action.

  • Ability to manage a high volume of work, meet deadlines and maintain confidentiality.

  • Good interpersonal, oral and written communication skills including the ability to establish good working relationships in a team environment, to liaise effectively both within the Commission and with officers of public sector agencies, and to interview complainants by telephone or in person in relation to complex and sensitive issues.

  • Ability to rapidly acquire a working knowledge of a variety of computer software packages including Microsoft Word, Microsoft Excel, records management systems and database programs 

Qualifications/professional registration/other requirements 

  • Certified copies of all qualifications must be produced at time of interview 

For more detailed information, including how to apply, see the position description for vacancy VRN 28/18. For any inquiries, please contact Paulina Mazur on telephone (07) 3360 6283 or email hr@ccc.qld.gov.au. We encourage you to apply online at www.smartjobs.qld.gov.au.

Further information

Download the position description for more information about the position and how to apply.For information about applying for a position with the CCC, visit www.ccc.qld.gov.au/careers. *An application coversheet is not required when applying on line.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
13 May 2014

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