Provide comprehensive administrative support for Child Health while providing a professional and highﾭ quality customer service to the public, patients/clients, staff, and visitors at the Gladstone Hospital as the Administration Officer (Child Health).

Perform general admin tasks such as providing quality client services, patient bookings, receipting, correspondence and basic reports, minutes and agenda preparation and completion, records and statistics collation, typing, data entry, word processing and spreadsheeting of documents, use modern office equipment, switchboard, reception, filing and other duties as directed.

Bring you admin skills to our team today!

Job details

About us:

We provide a range of community health and support services for children and their parents or carers to give every child the best possible start in life. Services may be offered in the home, or in community health centre and clinics. Care is provided by a multidisciplinary team of Child Health Nurses, Health Workers and Early Intervention Clinicians (either Social Workers or Psychologists).

About the role:

• Exercise judgment and discretion in undertaking various tasks whilst being responsible for the quality of work undertaken.
• High work ethics, the ability to work autonomously and ethical decision making in the achievement of departmental/organisational goals.
• Maintain and respect the confidentiality and privacy of clients/patients and other staff members.
• Show initiative in solving basic problems within established guidelines with minimal supervision.
• Effectively manage time and prioritise work to meet deadlines.
• Maintain harmonious and productive working relationships and be a contributing team member committed to the principle of patient focused care and the concept of total quality service.
• Provide excellent customer focus in a friendly and helpful manner, and communicate clearly and confidently with parents, patients, members of the public and departmental staff, in all forms of communication.
• Exercise basic judgement, liaise and communicate with individuals, agencies and other parties as the need arises.

About you:

• Well-developed problem solving, consultation, and negotiation skills.
• Ability to establish work priorities to meet deadlines without the need for direct supervision.
• Ability to maintain confidentiality and deal with sensitive matters appropriately.

What we offer:

Total remuneration value of up to $97,656 p.a. is comprised of:

• An hourly rate between $38.81 - $43.16 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) GL5E636961

Applications close: Wednesday, 28 May 2025

#Gladstone

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022.

Documents

Before applying for this vacancy please ensure you read the documents below.

• GL5E636961 - Administration Officer (Child Health) (PDF, 335KB)
  Role Description
  
  Information for Applicants (PDF, 316KB)
  Information Package for Applicants