Expressions of interest are open for Administration Officers interested in Temporary and Casual opportunities within Queensland Children’s Hospital and our surrounding community sites. This is your opportunity to join Children's Health Queensland Hospital and Health Service (CHQ HHS); a recognised leader in paediatric healthcare, teaching and research. With a dedicated team of more than 5000 people, our point of difference is in the way we provide care to children, young people and their families every day.

Job details

About the Role

This opportunity is to provide relief for short and long term leave of employees across various departments at CHQ. Duties will vary across the different roles and locations but may include:

Providing reception services, including:

• Greeting patients and their families and responding to their needs
• Providing a professional telephony service
• Providing directions and advice regarding locations of services/and/or patients within the facility

Providing efficient and professional administrative support, including:

• Managing, distributing, and sorting correspondence
• Providing secretariat tasks and functions
• Undertaking administrative tasks to support patient flow, patient care and movements within the facility.
• Liaising with various departments with regards to resources required
• Maintaining data integrity by checking all data in the patient information and billing systems and modifying/updating to ensure accuracy and compliance with policies and procedures.
• Provide administrative tasks for the management of referrals, appointments and audits as directed.
• Contribute to daily operations by completing administrative requirements to support both staff and patients.

Position may be required to work shift work (24 hour rotations) as per allocated assignments.

Position may be required to work across all administrative positions at CHQ including, but not restricted to, wards, Outpatient Clinics and Directorates and comply with the areas' roster requirements. This may include afternoon, evening, weekend shifts and some public holidays.

About the Relief Pool:

Please note that this is an Expression of Interest only and not for consideration for a specific role. By submitting your application, you will not be automatically considered for other advertised vacancies at CHQ. If you wish to be considered for a specific advertised vacancy, please submit your application via the Smart Jobs advertisement for that position, following the requirements listed.

If you are shortlisted for a relief pool opportunity, we will contact you directly and organise a suitable time to meet. Please note that an opportunity may come up at any time over the 12-months so do not be discouraged if you haven't heard from us.

Applications will remain current for 12 months. If you no longer wish to be considered, please withdraw your application by logging into your Smart Jobs account. More guidance is available here - SmartJobs help | Queensland Government (www.qld.gov.au).

TRAVEL IS A REQUIREMENT - GREATER BRISBANE AREA ONLY

 Find out about the role in more detail and how to apply in the attached Role Description.

Submit your application here, and click "Apply Online" - https://smartjobs.qld.gov.au/jobs/QLD-H24CHQ559095 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online; Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 559095 - AO2 Admin Relief Pool 2024 (PDF, 77KB)
  Role Description
  
  559095 - AO3 Admin Relief Pool 2024 (PDF, 78KB)
  Role Description
  
  CHQ_Job Applicant information kit_Feb 2023 (PDF, 985KB)
  Information Package for Applicants