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Litigation support officer


Brisbane

This is an outstanding opportunity for a legal administrator to take on a position delivering services to vulnerable and disadvantaged people. In this diverse and challenging role, you will help the lawyers with all administrative activities associated with a case file including preparation of correspondence and legal documents; keeping file notes; collecting personal information; preparing briefs; data entry, searches and scheduling appointments. You will prepare spreadsheets, look after office supplies and equipment, collect and distribute mail and pay accounts. You will also help the other administrative staff to serve the front counter, maintain equipment and supplies, collect and distribute mail and pay accounts. You will liaise with prospective clients to assess their eligibility for duty lawyer and family advocacy support services

Job details

Position status Permanent,Temporary
Position type Flexible-full-time,Flexible-part-time
Occupational group Administration
Classification AO3
Workplace Location Brisbane Inner City
Job ad reference QLD/LAQ62/21
Closing date Ongoing
Job duration
Contact person Sarah Ryan
Contact details 3917 0199
Access the National Relay Service

This role is part of the Family Law Services Division and supports the team to:

  • Manage administrative activities associated with a case file including opening, closing and archiving files; transcribing interviews; filing and service of documents; data entry and searches.
  • Help the lawyer prepare for matters including preparing correspondence, keeping detailed file notes, gathering personal information from clients, drafting affidavits and preparing summons/ subpoenas.
  • Compile briefs for counsel including photocopying, indexing, typing instructions and collection of relevant material from the courts or other parties in the matter.
  • Act as the first point of contact and manage all incoming calls including providing legal information, referral advice and help clients prepare applications and legal documents.
  • Help lawyers prioritise daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders. Also make bookings for rooms, videoconferences, flights, accommodation and hire cars.
  • Ensure appropriate grants of aid are allocated to files, process requests for grants or extensions of aid using elodge, pay accounts, generate cheques and prepare submissions to grants for expensive case requests.
  • Obtain court lists and obtain initial information from, coordinate and direct clients at duty lawyer services at court.
  • Act as the first point of contact in courts for the duty lawyer and family advocacy support services including assessing eligibility, providing legal information, referral advice, and help prepare applications and legal documents.
  • Undertake administrative activities including providing a secretariat function, completing conflict checks, preparing spreadsheets, maintaining equipment and supplies, mail, records management and other activities as directed.
  • Actively participate in team planning and service improvement activities and comply with corporate responsibilities.
  • Ensure all work complies with quality, file case management standards and meet all other corporate responsibilities.
  • Maintain a high standard of practice through governance and risk management.
  • Model the values of respect, quality and accountability.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
26 May 2021

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