Be part of something special

Beaudesert Hospital is seeking expressions of interest from Administration Officers for future opportunities to join our close knit team on a casual, temporary or permanent full time and part time basis over the next 12 months.

Job details

Are you interested in working with a close knit and supportive team at Beaudesert Hospital? If you are interested in joining our Operational Services Team, then we would love to hear from you.

Metro South Health is Australia's first digital health service and the first health service in Australia to be recognised for excellence in person-centred care by Planetree International. It's also one of the largest in Queensland, with an estimated residential population of approximately one million people.

This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.

Beaudesert Hospital

Beaudesert Hospital is a modern rural health care facility located in Queensland's Scenic Rim region. The hospital has a rich history of providing quality health care services to the local community and today provides a range of specialties including surgical procedures and birthing services.

About the Role

• Respond to general reception enquiries in each area by answering incoming telephone calls and ensuring accurate transfer of messages and information to support patients and staff.
• Conduct patient interviews to verify and ensure accurate demographic information and financial details completing Patient Election Form process and the National Claim Form for patients wishing to utilise their Private Health fund. Consult with patients to obtain accurate details for admissions to the ward and record information accurately in the Hospital Based Information Systems.
• Contribute to patient flow efficiencies throughout the hospital by liaising with a range of staff to coordinate appointments, cancellations, and rebooking's on behalf of the patient.
• Proficiently complete functions associated with the wait list of patients by making bookings for procedures, managing appointment cancellations, rescheduling, and removing from the wait list using the relevant Hospital Based Information Systems and in accordance with guidelines.
• Preparation of patient medical records and supporting documentation as required.

The Process

This Expression of Interest collects a variety of information that will help identify potentially suitable applicants for future casual and temporary employment opportunities. If deemed suitable your details will remain in the Talent Pool for a period of 12 months and should there be an employment opportunity you will be contacted to discuss the opportunity further. Additional selection processes (interview, reference checks and pre-employment checks) to further assess suitability for appointment to a specific position may be required.

Please note:

• As part of the talent pool, you may be offered casual or temporary employment opportunities that become available based on the Suitability Pool.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online; please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for these positions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Information Guide for Applicants (PDF, 647KB)
  Information Package for Applicants
  
  MSTP588875 Role Description (PDF, 401KB)
  Role Description