We are seeking a skilled, knowledgeable and solutions-oriented School Technical Officer to support the effective operation of our school’s ICT network and technology services. You will provide technical support to staff and students, ensuring ICT systems, devices and infrastructure are reliable, secure and fit for purpose. Working as part of the school team, you will troubleshoot issues, maintain equipment and provide advice and training to maximise the use of technology in supporting student learning.

Job details

About us:

For over 100 years we have helped children develop the knowledge, skills and attitudes that enable them to lead fulfilling lives, gaining us a prestigious reputation as a centre of excellence on the Sunshine Coast. Our experienced and dedicated teaching staff provide learning opportunities tailored to each child's individual needs in a caring and friendly school environment. As a large primary school with over 1,000 students, we offer a vast array of extra-curricular activities and support programs to ensure learning can be individualised to suit each child's interests, progress and needs. Our school grounds stretch over 14 spectacular acres, and our facilities exceed expectations. We are proud to provide students with air-conditioned, Wi-Fi enabled classrooms, multiple playgrounds, a heated 25-metre swimming pool, two tennis courts, a large oval and much more. Located in the heart of Buderim's Main Street, there is a vibrant sense of community engrained within our school, and we work closely with parents and teachers to ensure every child leaves Year 6 able to face their future with confidence.

Your opportunity:

• Assist in managing the operation of a school's information and communication technology (ICT) network service to contribute to the enhancement of student learning opportunities. (iPad Prep-Year 3, BYOD Year 5-6, school laptops Year 4.) This position reports to an administration officer.

Responsibilities:

• Provide technical advice and support across ICT systems, devices and infrastructure.
• Install, maintain, repair and replace computers, iPads, printers, servers and networking equipment.
• Troubleshoot technical issues and provide responsive, high-quality customer service.
• Undertake preventative maintenance and emergency repairs.
• Support network, server and security operations, including LAN and WAN environments.
• Use remote support tools to assist with servers and workstations.
• Maintain accurate technical records and ICT infrastructure information.
• Provide ICT training, guidance and assistance to staff and students.
• Liaise with Regional and Central Support teams and other stakeholders.
• Research and implement creative solutions to technical problems.

Please refer to the Role Description for a full list of responsibilities.

Interested? To Apply: 

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 2-page written statement about how your achievements and capabilities meet the requirements of the role
• Attach evidence of the mandatory requirements outlined in the attached role description 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• NCR699323_26T - Role Description (PDF, 308KB)
  Role Description
  
  Application Information Package (PDF, 285KB)
  Information Package for Applicants