The Office of Mr Bryson Head, Member for Callide, is seeking a highly organised and enthusiastic person to join our team as a Casual Assistant Electorate Officer. Located in Biloela, in this role you’ll help community members with enquiries, support local projects, and assist with office tasks like drafting letters, answering calls, and preparing reports. If you enjoy working with people, have excellent communication skills, and want to make a positive difference in your community, this is a great opportunity to get involved!

Job details

Do you have a passion for supporting your community and working closely with local representatives? Are you looking for a dynamic and fast-paced work environment that offers variety, challenge and opportunities for growth? Do you have excellent communication, organisational and time management skills? If so, we have an exciting opportunity for you to join our team as a Casual Assistant Electorate Officer.

In this role, you'll work alongside other team members to engage directly with constituents and community groups, helping to address their concerns, answer questions, or point them in the right direction.

To be successful in this role, you will need to be able to:

• Liaise and manage enquiries from constituents, groups and organisations who contact the electorate office for information, assistance and advice (via face-to-face, phone, mail or electronically).
• Be comfortable talking to constituents on the phone about a wide range of matters.
• Manage, draft and proofread correspondence for ministers and constituents.
• Comprehensively use a range of PC software.
• Show initiative and complete tasks in a timely manner.
• Work with other team members to engage with Minister's offices and other referral agencies.

Other responsibilities:

• Undertake research into various issues.
• Prepare reports, briefs and correspondence related to the business of the electorate, for the information and attention of the Member as required.
• Stay informed of emerging community trends, issues, and concerns to provide information to the member on an as needs basis.
• With the assistance of the Electorate Officer, report security incidents, risks or threats that occur in the electorate office.

If you're ready to take on a rewarding role where you can make a tangible impact, and learn a vast range of skills, we encourage you to apply!

This is a casual position for 1 to 2 days per week until 30 June 2026, located in Biloela, Queensland.

An immediate start is available.

The hourly casual rate commences at $60.05 per hour (inclusive of 25% leave loading and depending on qualifications and experience).

How to apply

Applications should include a cover letter (no more than 2 pages) and a current resume and be submitted through the SmartJobs website.

Responses to selection criteria are not required.

Applicants are encouraged to read the Position Description and the Information Sheet attached in the SmartJobs site.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Assistant Electorate Officer (Casual) - Position Description - Callide (PDF, 278KB)
  Role Description
  
  Application Information Package_Electorate Office Roles (PDF, 642KB)
  Information Package for Applicants