As a Principal Information Management Officer, you’ll champion effective information and records management across QPT. You’ll manage eDRMS operations, provide expert advice, develop standards and tools, and deliver training that builds information capability across the organisation. You’ll work closely with key stakeholders, support system upgrades and lead a small team to ensure QPT’s information assets are governed, accessible and secure.

Job details

Why join QPT?

In this role you will enjoy:

• Leading system management and improvements – Manage eDRMS administration, resolve complex issues with vendors and stakeholders, and lead upgrades, patches and user acceptance testing to ensure stable, effective systems.
• Engaging and building capability – Deliver clear, practical training (virtual and face‑to‑face), promote system uptake, and support teams to transition from manual processes to efficient digital workflows.
• Collaborating for strong outcomes – Build productive relationships across QPT to influence adoption, drive continuous improvement initiatives, and support a positive, safe and inclusive working environment.
• Guiding stakeholders with confidence – Provide clear, practical advice on information access, data handling, governance requirements and best‑practice recordkeeping.
• Strengthening organisational maturity – Develop and refine standards, procedures and tools that enhance consistency, compliance and quality across all information management activities.

About you

You're organised, proactive and confident navigating a complex Information Management environment. You build strong relationships, solve problems with a practical mindset and take pride in delivering reliable, high‑quality IM advice and system support.

To excel in this role, you'll bring:

• Ability to build strong relationships – Quickly create rapport and work well with stakeholders.
• Proactive and solutions‑focus – Troubleshoot issues and improve IM processes.
• Clear communication and sound judgement – Give practical advice on governance and system use.
• Attention to detail – Maintain accuracy in eDRMS tasks, upgrades and documentation.
• Demonstrated capability in handling compometing priorities in a busy environment.
• A solid grounding in information governance and content management systems.

What you'll do

In this role, you will:

• Provide IM advice on governance, records, data and digital workflows.
• Manage eDRMS operations, resolving issues and coordinating with vendors.
• Lead Content Manager upgrades, including planning, testing and rollout support.
• Develop IM standards and procedures to strengthen consistency and compliance.
• Deliver IM training through clear virtual and in‑person sessions.
• Demonstrate system features to support shifts from manual to digital processes.
• Build productive stakeholder relationships to encourage IM adoption.
• Supervise the IM team, providing guidance and direction.
• Apply governance requirements across all IM activities.
• Identify improvements that enhance IM capability and system performance.
• Align IM activities with ICT strategy and organisational priorities.

Interested in applying?

Please provide the following information in your application:

• A cover letter (maximum two pages) telling us what you will bring to the role and your motivation for applying.
• Your current CV or resume (maximum three pages is recommended), including any mandatory and/or other requirements.
• Details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years. It is preferable to include your current or immediate past supervisor.

Only those persons eligible to work in Australia may be employed by QPT. Prospective employees will be required to provide proof of identity and documentary evidence of their right to work in Australia.

QPT is a value for money independent state trustee service dedicated to advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management, trust and estate planning and administration support. We have been looking after Queenslanders and their families since 1916.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• AO6 Principal Information Management Officer RD (PDF, 510KB)
  Role Description