Take the next step in your career and join our Health Contact Centre! Contribute to the effective operation of Preventive Health virtual care services (Quitline and Way to Wellness) by providing counselling, information, education, referral, and advice to people who contact, or are referred to, services that promote behavioural change. This talent pool will be utilised to fill current and future permanent and fixed term temporary full-time and part-time vacancies.

Job details

What you'll do

You will provide tailored and client-centred preventive health interventions including assessment, information, education, advice, counselling, referral and consultancy to service consumers utilising ethical and best practice standards and policies outlined in service models of care, procedures, manuals, and guidelines. You will develop and maintain expertise in applying current standards and practices for assessing and treating nicotine dependence (including pharmacotherapy) through active participation in in-house training, and consistently adhering to established procedures, manuals, and guidelines and maintain knowledge of assessment and treatment/ support options regarding modifiable lifestyle risk factors to support consumers to optimise their health and wellbeing. You will use contemporary best practice counselling, such as, Cognitive Behaviour Therapy and Motivational Interviewing, and relapse prevention models to increase clients' ability, confidence and readiness for health behaviour change and work collaboratively with clients to develop tailored goals and actions regarding achievable changes to health behaviours.

About you

• Understanding of the cultural and historical issues that impact on Aboriginal and Torres Strait Islander persons engaging with Health Contact Centre services.
• Knowledge and experience in collaborative counselling.
• Excellent written and oral communication skills.
• Strong self-motivator to work independently and efficiently prioritise work to achieve team and individual goals.
• Proficient computer skills including the ability to utilise computer technology to find and record client and service information during client interactions.

Mandatory Requirements for an Identified Role:   

Under s25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander Community.

Verification of Aboriginality and/or Torres Strait Island heritage   

For administrative purposes, in relation to an Aboriginal and/or Torres Strait Islander identified role, an Aboriginal and/or Torres Strait Islander person is a person who identifies as an Aboriginal and/or Torres Strait Islander person and is either:   

• of Aboriginal and/or Torres Strait Islander descent;  
• accepted as an Aboriginal and/or Torres Strait Islander person by the Aboriginal and/or Torres Strait Islander community in which he or she lives.   

By definition a person who is not an Aboriginal and/or Torres Strait Islander cannot be employed (on any basis) to perform the duties of an Aboriginal and/or Torres Strait Islander identified role.   

Applicants to this position may be required provide confirmation of their Aboriginal and/or Torres Strait Islander heritage. Requesting proof of Aboriginal and/or Torres Strait Islander heritage from applicants helps to make sure that this intention is honoured.   

Employee wellbeing & development

• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
• Access to a variety of programs and initiatives to support training and career growth.

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QH Information for Applicants (PDF, 938KB)
  Information Package for Applicants
  
  QAS641775 Aboriginal and Torres Strait Islander Preventive Health Counsellor RD (PDF, 350KB)
  Role Description