Skip links and keyboard navigation

Job search

Investigator - Townsville


Primary purpose of the position The purpose of position is to undertake investigations of QBCC licence holders and other persons who fail to comply with legislative requirements and to take or recommend appropriate action.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Auditing & Compliance
Classification AO5
Workplace Location Townsville region
Job ad reference QLD/QBCC10/19
Closing date 24-Feb-2019
Job duration Permanent Full-time
Contact person Leanne Ball
Contact details 07 4767 5505

Key outcomes/Accountabilities 

The aim of this role is to: 

  • Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take appropriate action, including job site operations and investigations. 
  • Prepare investigation plans and manage high-volume investigative caseloads. 
  • Use best-practice investigative techniques, including offence elementisation, formulation of evidence matrices, preparation of witness statements and affidavits and conducting records of interviews. 
  • Prepare briefs of evidence for use in disciplinary, civil and criminal proceedings. 
  • Implementing proactive compliance initiatives including investigations, job site audits, desktop audits and surveillance and covert activities. 
  • Provide other QBCC staff with advice, support, guidance and assistance in the performance of their compliance functions. 
  • Provide consumers, contractors and industry stakeholders with advice regarding building industry regulation administered by QBCC.  Liaise with external stakeholders including industry associations. 
  • Contribute to the ongoing review and development of QBCC's operation and performance. 
  • Represent QBCC in promotional and educational activities and before the tribunal and courts. 
  • Provide exceptional customer service to all staff of the Commission and external customers. 
  • Any duties necessary to support the operation of the regional service center, for example front counter duties as required. 

Candidate attributes 

To determine your suitability for the role, you will be addressed on the following leadership and management behavioural competencies Queensland Public Service Workforce Capability Success Profile that link to the “Key Outcomes / Accountabilities” for this role. 

  1. Performance through Vision
  • Understands how their work aligns to the organisational objectives
  • Acts proactively
  • Responds flexibly to change
  • Focuses on customers
  • Seeks continuous improvement
  1. Performance through Results
  • Manages internal and external relationships
  • Focuses on performance
  • Supports others' capability development
  • Gives constructive feedback
  1. Performance through Accountability
  • Displays rigour in analysis
  • Models professional and ethical behaviour
  • Applies specialist knowledge and skills
  • Commits to personal development

Further information


Before applying for this vacancy please ensure you read the documents below.

Job search

  1. Please use * for wildcard searches.

  2. Hold down the control (Ctrl) button and use your computer mouse to select multiple options (View Location Map)

  3. Hold down the control (Ctrl) button and use your computer mouse to select multiple options
  4. Salary (yearly) Leave blank if you are searching for casual jobs
  5. Total Remuneration Only used for Senior Medical or Executive positions

Need help? Contact us

If you have any questions about your account or accessing this website, please contact our helpdesk.

Fake jobs websites

Be aware of fake SmartJobs websites, including:


Check links before you click. Look for, our valid Queensland Government domain.

Graduate portal

This recruitment portal is your gateway to a wide range of graduate program positions on offer in the Queensland Government.

Visit the Queensland Graduate Portal

( )
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
13 May 2014

Page feedback

  1. How satisfied are you with your experience today? *