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Licensing Officer x2

West End

The purpose of the position is to investigate, assess and determine matters regarding licensing including licence applications, renewals and the processing of owner builder permit applications.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Claims Processing
Classification AO4
Workplace Location Brisbane - South
Job ad reference QLD/QBCC23/19
Closing date 24-Mar-2019
Job duration Permanent Full-time
Contact person Shelley Lockton
Contact details 3613 3068

Key outcomes/Accountabilities 

The aim of this role is to:

  • Process licensing matters in accordance with delegation including refusal of licence applications.
  • Interpret and apply policy and legislation.
  • Undertake research for cases and projects.
  • Represent the QBCC in promotional and educational activities.
  • Represent the QBCC in hearings before the tribunal and courts as required.
  • Participate in planning and change management activities making recommendations for improvements.
  • Gather industry intelligence to ensure proactive service delivery.
  • Undertake general administrative duties and support communication across the QBCC networks.

Candidate attributes 

  1. Manage cases using research, decision-making, planning and report writing skills.
  2. Apply, interpret and provide advice on and implement legislation and policy.
  3. Use communication and problem solving techniques to achieve innovation and deliver and promote quality customer service.
  4. Contribute to the team to achieve outcomes and effective work relationships.

Further information


Before applying for this vacancy please ensure you read the documents below.

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Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
13 May 2014

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