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Compliance Investigations Officer


The purpose of position is to undertake investigations of building contractors and other persons who fail to comply with legislative requirements and to take or recommend appropriate action.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Administration
Classification AO5
Workplace Location Wide Bay
Job ad reference QLD/QBCC75/19
Closing date 26-Aug-2019
Job duration
Contact person Jason Cripps
Contact details 07 3613 9009

Key outcomes/Accountabilities

The aim of this role is to:-

Undertake case investigations, including:

  • Receiving complaints;
  • Investigating offences of the Queensland Building and Construction Commission Act 1991 and the Building Industry Fairness (Security of Payment) Act 2017, including undertaking investigation of a financial nature;
  • Obtaining evidence in the form of statements, documents and other relevant information;
  • Preparing prosecution briefs and reports regarding investigations and recommendations regarding action to be taken in relation to the investigation of complaints or a complex or sensitive nature;
  • Using QBCC's computer systems to generate infringement notices for offences;
  • Recording the results of investigations and other important information in QBCC's database;
  • Conducting operations and audits on job sites to ensure contractors are appropriately licensed or are complying with other QBCC administered legislation.  On job site audits require the ability to traverse uneven ground safely and travelling throughout Queensland.  Audits can also include undertaking surveillance and covert activities.

Provide other QBCC staff with advice, support, guidance and assistance in the performance of their compliance functions.

Provide consumers, contractors and industry stakeholders with advice regarding building industry regulation administered by QBCC.  Liaise with external stakeholders including industry associations.

Assist in the development, implementation and review of compliance policies, procedures, systems and programs.

Represent QBCC in promotional and educational activities and before the tribunal and courts.

Provide exceptional customer service to all staff of the Commission and external customers.

Candidate attributes


  • Certificate IV in investigation or equivalent (i.e. Bachelor of Law)
  • Minimum three years' investigative experience
  • Knowledge or experience in government investigations or experience across a variety of regulatory environment.

The ideal candidate will be able to:

  1. Investigate cases and make decisions and recommendations using case investigation skills including research, problem solving, planning and report writing, including undertaking job site operations and investigations;
  2. Apply, interpret and provide advice on and implement legislation and policy;
  3. Use communication and problem solving techniques to achieve innovation and deliver and promote quality customer service;
  4. Contribute to the team to achieve outcomes and effective work relationships.

Further information


Before applying for this vacancy please ensure you read the documents below.

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Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
13 May 2014

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