The Queensland Curriculum and Assessment Authority (QCAA) is seeking a Senior Program Delivery Officer to join the Program Management Unit. The Program Management Unit is responsible for managing a range of administrative and logistical activities to support the activities related to the implementation of senior internal and external assessment and NAPLAN testing in schools.

Job details

What you will do

 In the Senior Program Delivery Officer role, you will:

• Provide operational advice on all aspects of the delivery of assessment programs to the Manager, Principal Program Delivery Officer and senior officers and stakeholders across the sector.
• Undertake operational improvements and delivery projects providing professional and timely advice, reports and briefings regarding best practice strategies, innovation and priority areas to improve partnerships and engagement with stakeholders.
• Coordinate administrative assistance at peak times to other teams and units across the authority, including preparing daily reports and providing timely updates to business units regarding communication systems and other service requests.
• Assist in positioning the unit to respond to change and mitigate high risk elements of operational and administrative tasks to meet the requirements of NAPLAN, Confirmation, Endorsement, Subject Matter Expert Panels and senior internal and external assessment.
• Support the monitoring of current and emerging issues, contribute to the development, implementation and review of Service Level Agreements (SLA), operational plans and initiate action to reach timely resolutions that meet business requirements.
• Establish and maintain professional relationships and work collegially to ensure effective integration, coordination and liaison across stakeholder groups.
• Establish, manage and quality assure processes for designated aspects of Unit programs.
• Ensure compliance with recordkeeping standards while managing timely, accurate and complete information to enable smarter decision making.

What we are looking for

The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities.

The ideal candidate for this role:

• Works with the team to organise work priorities so they deliver on broader organisational commitments (leads strategically)
• Works with the team to develop shared objectives and clear indicators for success (drives accountability and outcomes)
• Role models persistence and supports others to work through obstacles in the delivery of projects (drives accountability and outcomes)
• Develops awareness of strengths and development needs, and reflects on the effectiveness of own behaviour and approach (pursues continuous growth)
• Acts as a role model for the team by actively seeking feedback and communicating openly about learnings (pursues continuous growth).

How to apply

Please read the information in the attached role description and the Information for Applicants document. Your application should include:

• a letter or statement (up to 2 pages maximum) that addresses the points outlined in the 'What we are looking for' section
• your résumé (up to 3 pages) that details your qualifications and experience, and the names of two work- related referees, one of which should be your immediate supervisor.

Documents must be in Microsoft Word or PDF format and use at least 11-point font size.

Apply online at www.smartjobs.qld.gov.au.

If you have technical difficulties or to discuss reasonable adjustment options, please email peopleandculture@qcaa.qld.edu.au.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• AO6 Senior Program Delivery Officer PD April 2026 (PDF, 180KB)
  Role Description
  
  QCAA Information for applicants (PDF, 205KB)
  Information Package for Applicants