The Queensland Curriculum and Assessment Authority (QCAA) is seeking an Administration Officer to join the Governance & Policy Unit. The Governance & Policy Unit is responsible for QCAA’s interface with the community, education stakeholders and other key groups. The Administration Officer provides a high-level secretariat support to the QCAA Board and its committees, ensuring the quality assurance of meeting papers and overall meeting management. It delivers policy advice to senior staff and feedback on QCAA legislation. Additionally, the unit coordinates critical briefs, ministerial correspondence, and submissions, while project managing sensitive reviews and stakeholder consultations. It also manages information and data requests from the public, educational institutions, and government agencies.

Job details

What you will do

In the Administration Officer  role, you will:

• Coordinate and maintain effective filing and information retrieval systems, including electronic document management systems such as Content Manager.
• Provide a range of administrative support services that may include creating and sorting documents, building folders, catering, meeting room setup, diary coordination, arranging travel, completing regular reports and maintaining general office systems.
• Demonstrate existing understanding of the Queensland public sector and the way of working in an independent statutory body.
• Enter and maintain data in relevant databases such as MS SharePoint and MS List, ensuring information is accurate.
• Organise and book meeting rooms, liaise with appropriate staff on setting-up of rooms, and arrange catering for a variety of meetings.
• Assist in the planning, coordination and delivery of events.
• Maintain established office digital systems, track tasks and initiate follow-up action as necessary to ensure operational processes are completed within required timelines.
• Answer incoming telephone enquiries from a diverse range of external and internal clients in a clear, concise and polite manner.
• Coordinate communications with internal and external clients, including the preparation and checking of routine letters and other documentation.

Reporting relationships

This role reports to the Manager, Governance & Policy Unit. No roles report directly to this role.

What we are looking for

The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities.

The ideal candidate for this role:

• Experience working within a Queensland education setting is highly regarded
• Experience working within the Queensland public sector is highly regarded, including independent statutory bodies
• Experience using the electronic record management system e.g. Content Manager is highly regarded
• Prioritises projects and tasks efficiently, in line with team commitments (leads strategically)
• Listens attentively and proactively seeks to understand others' needs by asking questions and clarifying (builds enduring relationships)
• Demonstrates personal responsibility for the health, safety and wellbeing of self and others (fosters healthy and inclusive workplaces)
• Welcomes challenges in the delivery of work and demonstrates persistence in working through obstacles (drives accountability and outcomes)
• Demonstrates flexibility to changing expectations by proactively adapting own approach to reflect new requirements (leads change in complex environments)

How to apply

Please read the information in this document and the Information for Applicants document. Your application should include:

• a letter (up to 2 pages maximum) telling us why you are interested in this role, what you'll bring to the role and what you'll get out of it.
• your résumé (up to 3 pages) that details your qualifications and experience, and the names of two work‑related referees, one of which should be your immediate supervisor.

Documents must be in Microsoft Word or PDF format and use at least 11-point font size.

Apply online at www.smartjobs.qld.gov.au.

If you have technical difficulties or to discuss reasonable adjustment options, please email peopleandculture@qcaa.qld.edu.au

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QCAA Information for applicants (PDF, 205KB)
  Information Package for Applicants
  
  A03 Administration Officer RD_Temp (PDF, 151KB)
  Role Description