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Principal Policy Officer (Cultural Intelligence)


Brisbane

The People and Culture Unit is responsible for providing strategic and operational advice and support to QCAA staff across the full range of HR functions. The role of the Principal Policy Officer (Cultural Intelligence) is to develop a framework to strengthen awareness and understanding of cultural intelligence across the organisation. The goal is to champion reconciliation priorities to engage and inspire QCAA employees and the wider community in driving reconciliation outcomes through the delivery of our products and services. This position plays a lead role in achieving the deliverables identified within the QCAA Aboriginal and Torres Strait Islander Cultural Capability Action Plan (CCAP).

Job details

Position status Permanent
Position type Full-time
Occupational group HR & Industrial Relations
Classification AO7
Workplace Location Brisbane Inner City
Job ad reference QLD/QCAA42/2026
Closing date 05-Oct-2026
Job duration
Contact person Arelle King
Contact details Arelle.king@qcaa.qld.edu.au
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What you will do

In the Principal Policy Officer (Cultural Intelligence) role, you will:

  • Manage, lead and champion the development and implementation of strategies, projects, frameworks and initiatives that enable the QCAA to embed Aboriginal and Torres Strait Islander cultural knowledge, improve cultural safety, consciousness and capability across the workforce.
  • Lead and maintain the development and implementation of the reconciliation awareness and understanding across the organisation in line with the requirements and time frames set by Reconciliation Australia.
  • Provide expert advice to executives and other senior managers in relation to current or emerging issues affecting, or likely to affect the provision of Cultural Capability Action Plan (CCAP) within the QCAA.
  • Develop and implement strategies and tools for the continuous monitoring and evaluation of the CCAP, including risk and contingency management, benefits realisation, impact and quality measures, identify and address issues and assess the CCAP progress and overall effectiveness.
  • Develop and maintain collaborative partnerships and positive relationships with Aboriginal and Torres Strait Islander peoples, Aboriginal Community Controlled Organisations and teachers, and other stakeholders.
  • Identify, develop and strengthen partnerships and knowledge networks within the organisation and the community and promote cultural change, equity, diversity and inclusion (EDI) within the workplace.
  • Develop and implement the required policies, procedures and practices that improve employment outcomes aligned to EDI.
  • Maintain up-to-date knowledge and information about Aboriginal and Torres Strait Islander health and wellbeing priorities, as well as cultural events, programs and services.
  • Design and present training programs, workshops, seminars and support materials for internal QCAA employees and other key stakeholders to support the CCAP associated activities.

Reporting relationships

This role reports to the Manager, People and Culture Unit.

What we are looking for

The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities.

The ideal candidate for this role:

  • works individually and with the team to organise work priorities so they deliver on broader organisational commitments (leads strategically)
  • Gathers insights and embraces new ideas and innovation to inform future practice (stimulates ideas and innovation)
  • inspires others by driving clarity, engagement and a sense of purpose (inspires others)
  • demonstrates accountability for the execution and quality of results through professionalism, persistence and transparency (drives accountability and outcomes)
  • fosters an inclusive workplace where health, safety and wellbeing are promoted and prioritised (drives accountability and outcomes).

How to apply

Please read the information in this document and the Information for Applicants document. Your application should include:

  • a letter or statement (up to 2 pages maximum) that addresses the points outlined in the 'What we are looking for' section
  • your résumé (up to 3 pages) that details your qualifications and experience, and the names of two work-related referees, one of which should be your immediate supervisor.

Documents must be in Microsoft Word or PDF format and use at least 11-point font size.

Apply online at www.smartjobs.qld.gov.au.

If you have technical difficulties or to discuss reasonable adjustment options, please email peopleandculture@qcaa.qld.edu.au.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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