Are you passionate about creating exceptional employee experiences and driving positive workplace culture? We're looking for a HR Advisor to join our team and make a real impact! In this role, you'll be the go-to for all things people-related — supporting managers, guiding employees, and helping shape policies that empower our workforce. We are looking for someone who is a generalist but also has experience in Rehabilitation Case Management or would be willing to attain the relevant certification and highly developed PowerBI experience. If you're ready to bring your HR expertise to a collaborative, forward-thinking environment, we want to hear from you!

Job details

In the Advisor role, you will:
•    Process all appointments, movements and separations for all employees, ensuring accurate and approved documentation is forwarded to QCAA's payroll provider.
•    Implement quality control processes to support data integrity and correct processing of entitlements by CAA.
•    Provide advice to managers and employees on entitlements, policies, systems and processes.
•    Generate standard, detailed, and ad hoc reports from the Aurion system, using Excel to analyse and present data that supports informed workforce management decisions.
•    Identify, develop and implement new processes and systems to efficiently undertake operational activities, with a focus on creativity, innovation and the use of technology.
•    Maintain a knowledge of the legislative and industrial framework within the Queensland public sector, including sector-wide directives and policies.
•    Prepare routine correspondence as required and undertake records management processes using electronic document management systems.
•    Understand and have experience in the Job Evaluation Management System (JEMS) process for job design and evaluation relating to establishment management in the QCAA. 
What we are looking for
The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities.
The ideal candidate for this role will have demonstrated experience in a similar role and knowledge of the legislative and industrial framework within the Queensland public sector, including sector-wide policies and directives will be highly regarded for this role.
•    Determines the connection between organisational events and issues, and their impact on the team's work (leads strategically)
•    Challenges the status quo by asking questions to bridge information gaps and clearly define new opportunities (stimulates ideas and innovation)
•    Communicates in a clear, succinct and deliberate manner, adjusting the message so that it resonates with different stakeholders (builds enduring relationships)
•    Promotes integrity in the management and use of processes and resources, ensuring others have the information and training they need for successful implementation (demonstrates sound governance)

This role reports to the Senior Advisor. No roles report directly to this role.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QCAA Information for applicants (PDF, 215KB)
  Information Package for Applicants
  
  AO4 Advisor People and Culture 2025 (PDF, 190KB)
  Role Description