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Patient Support Officer
Redcliffe Hospital, Redcliffe
Provide efficient and effective Patient Support Services within Redcliffe Hospital campus.
Job details
| Position status | Casual |
|---|---|
| Position type | Non Standard Hours |
| Occupational group | Health - Health Service Support |
| Classification | OO2 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/RD627816 |
| Closing date | 19-Sep-2025 |
| Job duration | Casual |
| Contact person | Steven Eames |
| Contact details | 30496967 Access the National Relay Service |
About the role
Provide efficient and effective Patient Support Services within Redcliffe Hospital campus. To regularly perform routine & periodic cleaning duties in accordance with the Department of Health (DoH) Environmental Cleaning Guidelines in line with Redcliffe Hospital procedures, guidelines and duty statements. To perform duties associated with a non-clinical support to clinical staff such as patient handling techniques and patient transportation. To provide waste and linen services as per Redcliffe Hospital procedures, guidelines and duty statements. Rotational shifts e.g. (day, evening & night), 7-day roster including weekends and public holidays may apply depending on shift and area rostered.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Comply with and utilise procedures, policies, regulations, standards and duty statements which impact upon the position, including contemporary Human Resource Management Requirements and Practices, Workplace Health and Safety, Code of Conduct, Equal Employment Opportunity and Health Equity and Racism.
- Assist clinical staff in the positioning of patients utilising appropriate Patient Handling Techniques and undertaking the tasks under the direction and supervision of a clinical staff member such as lifting, turning and mobilising patients.
- Manager Facility and Support Services to assist in the delivery of safe, efficient care for patients and visitors.
- Transport medical and other equipment throughout the facility utilising appropriate equipment and manual handling techniques.
Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
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RD627816 Role Description (PDF, 316KB)
Role Description
Application Questions (Word, 18KB)
Information Package for Applicants
Application Support (PDF, 860KB)
Information Package for Applicants
Benefits for working with MN (PDF, 1.00MB)
Information Package for Applicants
