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Senior Advisor Stakeholder Engagement
Brisbane
Join Cross River Rail Delivery Authority and play a hands-on role in a city shaping program. Supporting the delivery of complex rail construction and network outages, you will plan and support the delivery of stakeholder engagement and clear public communications, so communities and businesses stay informed, supported and heard. You will collaborate with project teams, government and contractors, help manage emerging issues early, and ensure engagement meets mandated requirements. This is a rare chance to build your career on one of Australia’s largest transport projects.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Community Engagement and Education |
| Classification | AO7 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/SASE25A |
| Closing date | 03-Jan-2026 |
| Job duration | March 2028 with possible extension |
| Contact person | CRRDA Careers Team |
| Contact details | careers@crrda.org.au Access the National Relay Service |
The Cross River Rail Delivery Authority is building a new 10.2km rail line that includes 5.9km of twin tunnels running under the Brisbane River and CBD; with four new underground stations at Boggo Road, Woolloongabba, Albert Street and Roma Street.
Once complete, it will provide trains with a much-needed alternative rail path through the core of the current SEQ Rail network, unlocking a bottleneck and allowing more trains to run more often across the whole of South East Queensland.
The Cross River Rail Delivery Authority is also delivering multiple supporting projects and activities in conjunction with Department of Transport and Main Road. These include accessibility rebuilds for eight surface stations, construction of three new stations on the Gold Coast; upgrades for stabling yards; track works and surface rail enhancements; and the introduction of a new ETCS digital signalling system.
About the Role
As Senior Advisor Stakeholder Engagement, your work will directly support the delivery of safer, more connected public transport for Brisbane and South East Queensland. You will work on the frontline of community and stakeholder engagement for major rail construction, keeping communities and businesses informed and supported through construction impacts and network disruptions.
In this role, you will develop and deliver tailored engagement and communication activities aligned to construction schedules and milestones. Working with internal project teams, government entities and contractors, you will help identify emerging stakeholder issues early, support practical responses, and ensure engagement meets approval conditions mandated requirements. The work is varied, fast paced, meaningful and offers strong exposure to a complex infrastructure environment.
Based in our Brisbane CBD office with flexible work arrangements available, this role provides a solid opportunity to build your experience on a city shaping transport project. This is a fixed term contract position until March 2028 with possible extension.
Key Responsibilities:
- Develop and implement stakeholder engagement strategies that align with project goals and stakeholder needs.
- Develop and manage communication tools to ensure consistent and accurate messaging.
- Interpret construction programs and milestones, track critical path impacts, and identify potential stakeholder issues early.
- Identify emerging stakeholder risks, trends and issues and support practical mitigation strategies.
- Develop and manage communication and engagement supporting network changes and disruptions.
- Ensure engagement activities meet conditions of approval and relevant compliance requirements.
- Work collaboratively with contractors and stakeholders on interface matters, identifying and managing risks and issues.
- Apply stakeholder segmentation, prioritisation and perceptual mapping to tailor engagement strategies.
- Coordinate engagement activity with internal and external teams so it aligns to broader milestones and messaging.
- Maintain accurate records and report on consultation and communication activities.
About You:
- Experience developing, managing and monitoring communications and stakeholder engagement activities supporting government infrastructure, public transport or construction projects.
- Ability to liaise, influence and negotiate with diverse stakeholders, including government, contractors and community representatives.
- High level written and verbal communication skills, including briefs, reports and engagement materials.
- Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to identify stakeholder risks, and issues early and implement practical mitigation strategies.
- Tertiary qualifications in a relevant field.
Why work with CRRDA?
On Cross River Rail you will not only work with the best but become your best. And as we enter a new phase of delivery, our project offers a rare career opportunity for top tier professionals to have played their part on something that is genuinely city shaping and transformative.
Our people are supported with flexible work options, career development through the Australian Institute of Management, salary packaging and access to world class employee assistance provider Telus Health.
At Cross River Rail we are an equal opportunity employer and strive to build balanced teams from all walks of life.
How To Apply
Please submit your Resume by clicking on the apply link before the closing date of XX Month 2025.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
