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Patient Support Assistant (PSA), Operational Support Services


Sunshine Coast University Hospital, Birtinya

An exciting opportunity exists for Patient Support Assistants who will be responsible for improving the patient’s experience is the focus of your daily tasks, both directly and indirectly. You will provide a safe environment by ensuring cleanliness and provide staff with ready access to clean linen, material and equipment. You will have the opportunity to interact with patients by moving them safely throughout the hospital and assist the clinical team to position and support their patients during treatment and care.

Job details

Position status Casual
Position type Non Standard Hours
Occupational group Health - Health Service Support
Classification OO2
Workplace Location Sunshine Coast
Job ad reference QLD/SC627641
Closing date 07-Apr-2025
Job duration
Contact person Anne Pedersen
Contact details (07) 5202 0118
Access the National Relay Service

An exciting opportunity exists for Patient Support Assistants who will be responsible for improving the patient's experience is the focus of your daily tasks, both directly and indirectly. You will provide a safe environment by ensuring cleanliness and provide staff with ready access to clean linen, material and equipment. You will have the opportunity to interact with patients by moving them safely throughout the hospital and assist the clinical team to position and support their patients during treatment and care.

Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north. 

The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.

Operational Support includes the Environmental Service, Food Service and Logistics and Supply Service. The Environmental Service provides the resources to support Cleaning, Linen supply, Waste collection and staff for patient movement (porterage).

Key Responsibilities include:

  • Maintain a clean and safe environment in accordance with Infection Control Guidelines.
  • Perform scheduled and unscheduled cleaning tasks as per task specification / procedures list.
  • Assist clinical staff to position and support patients during treatment and care.
  • Transfer materials, linen and waste.
  • Provide assistance to staff within the Operational Unit and participate in a range of food services operational tasks as part of direct duties and shift responsibilities or as instructed by the direct Supervisors/Manager. This may include: goods receival, storage of goods, food preparation, stock management control, serving on the plating line, trolley delivery to wards, serving meals and beverages to patients, cleaning in areas of responsibilities, dishwashing etc.

In addition to the duties above, please see below for further information regarding the role.

• Call in casual role to replace shifts as required, emergent leave and to backfill rosters within the Sunshine Coast Hospital and Health Service and may work across various locations including Birtinya, Nambour, Caloundra, Maleny and Gympie.

• Shifts span 24 hours, 7 days per week including nights, weekends and public and school holidays. 

• Your availability is crucial. 

• Position is task orientated & can walk significant distances when on shift.

• We are looking for candidates that are available to work all hours at short noticehave their own transport and able to perform physical tasks on their feet for the entire shift.

Salary rates: $39.05 - $41.66 p.h. (OO2) (multiple casual call in roles, must be available 24 hrs a day/7 days a week, including weekends, public and school holidays). Applications will remain current for the duration of the vacancy. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers

As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:
• A wellness program;
• Generous superannuation;
• Flexible work arrangements;
• Career training and development; and
• Salary packaging.

Check out the latest updates here:
https://www.sunshinecoast.health.qld.gov.au 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

**APPLICANTS ARE TO APPLY ONLINE** The following file types are accepted: .jpg, .gif, .bmp, .png, .rtf, .txt, .doc and docx. Do not upload zipped files, tagged pdfs or protected documents. Click on the "Apply" button to submit your application.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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