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Venue Officer


SLQ SouthBank

State Library of Queensland is currently seeking casual Venue Officers.

As a Venue Officer, you will play a key role in the delivery of events across our many venues at the State Library.

You will create a welcoming environment, deliver service exceeding customer expectations.

In many cases, you will be acting as the sole representative of the State Library of Queensland, so professionalism and the ability to take initiative are key requirements for this position.

This is a challenging yet rewarding role that requires a high level of organisation, attention to detail and communication skills.

Previous experience at a supervisory level with symposium/conference/banquets/event environment is highly desired.

If this position sounds like you, we encourage you to read the full role description for further details.

Job details

Position status Casual
Position type Non Standard Hours
Occupational group Services & Hospitality
Classification HOS5
Workplace Location Brisbane Inner City
Job ad reference QLD/SLQ634763
Closing date 26-May-2025
Job duration
Contact person Cael Johnston
Contact details 07 3842 9812
Access the National Relay Service

About you

As a member of the Events Team in the Activation branch, you will play an important operational role in the delivery of functions and events at the State Library.

A key focus of this position will be to provide exceptional customer service in the delivery of a wide range of event services.

What you will do

Your key responsibilities will be:

  • Supporting the delivery of functions and events through the set up and pack down of meeting room furniture, basic audio-visual systems, stationery and food/beverage stations.
  • Coordination of event staff including contractors, venue technicians and security suppliers to ensure delivery of high-quality events.
  • Conducting regular venue maintenance, upkeep and presentation. This includes end of event, security and incident reporting as well as liaising with State Library Facilities and Technical Production teams to report onsite issues for action.
  • Acting as client liaison on event day to meet and greet external event managers, artists and promoters as well as supporting the coordination of associated event staff including food and beverage contractors, venue technicians, security suppliers and external deliveries.
  • Contributing to a positive and safe work environment by ensuring conduct that is culturally capable, inclusive, respectful and ethical.

Your core capabilities

This role has been identified as an Individual Contributor. The core capability requirements of this role are:

  • Stimulates ideas and innovation
  • Shares and seeks creative ideas, suggestions and data to inform the delivery of services.
  • Makes Insightful decisions
  • Demonstrates courage in making decisions, even when under pressure.
  • Building enduring relationships
  • Builds rapport and establishes strong and mutually beneficial connections
  • Drives accountability and outcomes
  • Demonstrates careful planning and organisation to achieve results.
  • Demonstrates sound governance
  • Analyses information to proactively identify risks to the team's planned activities.

To find out more about the leadership stream and corresponding capabilities required for this role, please refer to the Leadership Competencies for Queensland.

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).

Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.

Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.

All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 182 of the Public Sector Act 2022.

***APPLICANTS ARE REQUESTED TO APPLY ONLINE - scroll down and click the 'APPLY ONLINE' button***

Please note any documents attached to Smart Jobs should be in Microsoft Word or PDF format. Please do not upload zipped files.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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