Are you the master of multitasking? A wizard at organising, coordinating, and keeping things running like a well-oiled machine? If you love being the go-to person who ensures everything behind the scenes runs seamlessly, then we’ve got the perfect role for you!
As our Administrative Support Officer, you’ll play a key role in keeping our Service Centre Operations running smoothly. From orchestrating business and finance activities to managing facilities and keeping records on point, you’ll be a central figure in helping us deliver exceptional outcomes for both our team and our customers.
This is your chance to shine as the backbone of a driven team, where no two days are the same! Flex your organisation skills, keep the wheels turning, and help us make a difference – all while enjoying a supportive, vibrant workplace.
AO3
closes 24-Jun-2026
Join our Housing and Homelessness Services team as a Senior Customer Service Officer (AO4). In this permanent, flexible full-time role based in Brisbane, you'll provide expert advice and leadership to support debt management, home purchase assistance and property services. Your work directly contributes to delivering housing solutions and empowering diverse communities across Queensland. If
you're a strong communicator with a passion for helping others and a knack for problem-solving, we want to hear from you! Apply now to be part of something bigger.
AO4
closes 01-Jul-2026
Join Our Team as a Driving Examiner/Customer Service Advisor in Bundaberg! Are you passionate about supporting your community and ensuring road safety? This role combines conducting driver licence assessments to promote safer roads with delivering exceptional customer service to Queenslanders. No two days are the same! As a Customer Service Advisor, you’ll assist customers in person, online, and over the phone with services like licence renewals, applications, and enquiries. As a Driving Examiner, you’ll ensure drivers meet Queensland’s safety standards through professional assessments. This is a great opportunity to build public-sector skills while making a real difference in the Bundaberg community. If you’re friendly, proactive, and team-oriented, we’d love to hear from you!
AO3
closes 24-Jun-2026
We are looking for Customer Service Officers to join our Brisbane team at the QBCC! In this dynamic role, you will support 130,000 licensees, protect consumers and uphold industry standards. You’ll deliver high-quality customer service, provide advice on building-related matters to help prevent issues, and guide consumers in making informed decisions. Enjoy a fulfilling role with Monday to Friday office hours in a supportive and collaborative environment. If you are ready to make a difference in the building and construction industry, we would love to hear from you!
AO3
closes 16-Jun-2026
The Department of Customer Services, Open Data and Small and Family Business (CDSB) is excited to welcome a Full Time AO3 Driving Examiner at the Cairns Customer Service Centres.
AO3
closes 22-Jun-2026
Join Our Team as a Driving Examiner – Permanent, Full-Time Role in Bundaberg!
Are you passionate about road safety and supporting your community? We’re looking for a dedicated Driving Examiner to join our team.
In this role, you’ll conduct driving assessments, ensuring applicants meet Queensland Government standards and road safety regulations. You’ll evaluate driving skills, provide constructive feedback and promote safe driving practices.
Your contribution will directly support safer roads and a safer community. This is a stable and rewarding career opportunity for someone with strong communication skills, a commitment to fairness, and a clean driving record.
Apply today!
AO3
closes 19-Jun-2026
Looking for a career that makes a real impact on community safety? Join Policelink, a 24/7 contact centre supporting Queensland Police Service. You’ll manage urgent and non-urgent enquiries, using your communication, client service, and problem-solving skills to help keep Queensland safe. With over 2 million contacts annually, every day is different. Be part of a passionate team of 380+ civilian staff and Police Officers working together keeping our community safe and feeling safe. Refer to the role description for more information.VIDEO
AO4
closes 19-Jun-2026
Join Our Team as a Driving Examiner!
We have 1 x Permanent Full time and 1 x Permannet Part Time (0.6) roles available in Toowoomba!
In this role, you’ll conduct driving assessments, ensuring applicants meet Queensland Government standards and road safety regulations. You’ll evaluate driving skills, provide constructive feedback, and promote safe driving practices.
Your contribution will directly support safer roads and a safer community. This is a stable and rewarding career opportunity for someone with strong communication skills, a commitment to fairness, and a clean driving record.
Apply today!
AO3
closes 18-Jun-2026
We are seeking an experienced Contact Centre Manager (known internally as Manager, Customer Experience) to join the Residential Tenancies Authority (RTA). This role is required to lead the development, implementation and evaluation of strategic, tactical and operational customer experience plans, programs and initiatives. The role is responsible for leading frontline Team Leaders, managing and overseeing the day-to-day requirements of frontline operations in a high-volume customer contact environment to ensure organisational objectives are met.
This position is a permanent, full-time role and is located in the Brisbane CBD with generous flexible working arrangements.
AO8
closes 17-Jun-2026
Brisbane Inner City,Brisbane - North,Brisbane - South,Cairns region,Central West Qld,Far North Qld,Flexible,Gold Coast,Ipswich region,Mackay region,Moreton Bay - North,Moreton Bay - South,North West Qld,Rockhampton region,Sunshine Coast,Toowoomba region,Townsville region,Wide Bay
A Customer Support Consultant is responsible for assessing and fulfilling financial management customer needs by applying knowledge, empathy, and professionalism. As the direct point of contact for customers through inbound and outbound calls, you will resolve enquiries for, and make decisions with, customers who do not have the capacity to manage their own financial and legal affairs. Most of this role’s time will be spent on telephone interactions with customers. Other tasks for financial administration customers are also required.
AO3
closes 17-Jun-2026
As a Customer Service Officer (AO3) with Housing and Homelessness Services, you’ll play a vital role in supporting Queenslanders by providing debt management services and assisting frontline staff to deliver housing solutions. Every day, your work will help individuals and families in need, ensuring they have access to safe and secure housing. This is a temporary, full-time role based in Brisbane CBD, available until 29 January 2027, with the possibility of extension. If you’re a proactive problem-solver who thrives on collaboration and enjoys making a positive impact, this is your opportunity to join a team that truly makes a difference. Apply now to be part of a supportive and purpose-driven workplace.
AO3
closes 17-Jun-2026
Looking for a role where you can make a real difference to the community?
An exciting opportunity is now available for a Driving Examiner/Customer Service Advisor to join the North West team at Mount Isa.
Mount Isa is an oasis in the Outback, it is situated 977kms west of Townsville. It is the Rodeo Capital of Australia, it is the biggest and richest in the Southern Hemisphere. Mount Isa is a mining town that is now one of the world's top ten producers of copper, silver, lead and zinc. Mount Isa offers activities to suit all ages, from water skiing, fishing or swimming at Lake Moondarra, to four-wheel driving throughout the region, exploring the North West's ancient natural history. This region has so much to offer, and you will not be disappointed.
AO3
closes 17-Jun-2026
Looking for a role where you can make a real difference to the community? An exciting opportunity is now available for multiple Customer Service Advisors to join the North West team at Cloncurry or Mount Isa. Cloncurry is rural town in the Outback. It is known as the Friendly Heart in the Great North West with rich mining, farming history and unique historical attractions. Living in the “Curry” offers the opportunity to explore south to Birdsville (famous Birdsville races), north to Karumba (great fishing) and west to Mount Isa and the Northern Territory, plus many more local attractions. Mount Isa is an oasis in the Outback, it is the Rodeo Capital of Australia. Mount Isa offers activities to suit all ages, from water skiing, fishing or swimming at Lake Moondarra, to four-wheel driving throughout the region. This region has so much to offer, and you will not be disappointed.
AO3
closes 17-Jun-2026
The Department of Customer Services, Open Data and Small and Family Business is seeking an experienced and motivated Principal Advisor to join our Customer Service Operations team.
AO6
closes 15-Jun-2026
QRIDA is seeking an individual with demonstrated high level of communication, interpersonal, consultation and negotiation skills and the ability to provide clients and other stakeholders with relevant information on QRIDA programs and services and related issues.
Please note this is a Temporary Part-time role (FTE 0.60) for up to 6 months.
AO3
closes 14-Jun-2026
The Service Centre Operations team within the Department of Customer Services, Open Data and Small and Family Business delivers essential frontline government services to Queenslanders across face-to-face, online and phone channels, including driver licensing and vehicle registration. As a key member of the SEQ North network, you will lead and support staff to deliver consistent, high-quality customer experiences, uphold service delivery standards, and advocate for customers. You will contribute to a positive team culture and drive continuous
improvement through innovation, collaboration, and a strong commitment to public service values.
AO6
closes 12-Jun-2026
As a Client Service Officer, you will be the first point of contact for telephone and counter enquiries relating to all Queensland Civil & Administrative Tribunal (QCAT) jurisdictions and administrative duties. You will liaise with a wide range of clients, including vulnerable members of the community, with professionalism and sensitivity.
Flexible work arrangements are available, however given operational requirements of this role, some flexible work options may be limited.
This continuous applicant pool is open for candidates interested in employment opportunities as a temporary Client Services Officer to fill vacancies due to permanent staff on leave, higher duties or secondment.
Applications will be reviewed and considered when vacancies are identified. The submission of an application to this applicant pool does not guarantee an offer of employment.
AO3
closes 31-Dec-2040