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Aerial Support Officer
Operations; National Fire Ant Eradication Program; Biosecurity Queensland; Wacol
Find purpose you feel, impact you see and a legacy you bring to life. #DAFcareers
As our Aerial Support Officer, you will:
• Uphold business efficiency and the positive profile of the program and DAF through effective communication with members of the public, clients, staff, suppliers & stakeholders and the provision of accurate and relevant information.
• Engaging with the public through seeking consent to enter properties and maintaining a polite & professional manner both in person and via telephone.
Just imagine what you could achieve with us
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - South |
| Job ad reference | QLD/605886/24 |
| Closing date | 06-Dec-2024 |
| Job duration | 30 June 2027 with possible extension |
| Contact person | Tallin Jones |
| Contact details | Phone: 0436 440 159 Access the National Relay Service |
The opportunity as our Aerial Support Officer, you will:
• Undertake administrative duties for the Aerial team. This may include
o Assisting with the delivery of the aerial treatment and aerial surveillance tasking in accordance with CASA Legislation and Orders; Qld Legislation, Qld Procurement Requirements under QGCPO609 and the Departments' Aviation Safety Policy, Aviation Risk Assessment and Management Procedures.
o Assisting with the development of aerial operations procedures in accordance with the governance and program requirements.
• Uphold business efficiency and the positive profile of the program and DAF through effective communication with members of the public, clients, staff, suppliers and stakeholders and the provision of accurate and relevant information.
• Engaging with the public through seeking consent to enter properties and maintaining a polite and professional manner both in person and via telephone.
• Answer general questions from members of the public in ways that support the positive public profile of your team, the Program and of Biosecurity Queensland and that help people understand the importance of biosecurity.
• Perform approved aerial operations including assisting management with operational planning, organising, directing and evaluating aerial outcomes and priorities, and participating in projects to enable achievement of required targets, including scientific outcomes, in realistic timeframes.
• Process routine requests from stakeholders or members of the public as per business procedures to ensure operational arrangements are efficiently and effectively completed.
• Demonstrate excellence in customer service and when liaising with internal stakeholders
• Monitor and identify potential issues and use judgement and problem solving to assist in managing these issues.
• Monitor and edit data for accuracy and flag data issues when required to ensure data integrity and quality
• Execute processes and process controls to ensure that all aerial operations activities are conducted in a safe and efficient manner.
• Assist in all aerial application servicing as required, including refuelling procedures, aerial safety, equipment maintenance, and assist pilots as applicable.
• Maintain registers and demonstrate a high level of record keeping in accordance with department standards.
Why join the department? (benefits)
The work we do is widespread and varied, but our people are united by an innate sense of purpose, and a passion to serve their fellow Queenslanders. Our people are talented, down-to-earth and resilient, and the work they do every day fills them with gratification and pride. This is what keeps them coming back.
Here are some other reasons why our people choose us:
• Have visible impact in your community, and directly contribute to making Queensland a better place to live.
• Flexible working options that encourage a healthy work-life balance.
• Salary sacrificing options and competitive superannuation.
• A variety of fantastic leave benefits, supported across the broader Queensland public sector.
• Access to confidential and free counselling for you and your immediate family members through our Employee Assistance Program.
• We are committed to preventing violence against women and are proud to be a White Ribbon accredited workplace.
Join us and help preserve and protect Queensland's biosecurity.
Applications to remain current for 12 months
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
There are four temporary full-time positions available.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
