Direct and manage outpatient services at RBWH, ensuring efficient, safe, patient-centred care while providing expert strategic advice on service improvements.

Job details

About the role

• The purpose of this role is to direct the functions of the Outpatient Services at the Royal Brisbane and Women's Hospital (RBWH) to ensure cost effective management and planning of outpatient services across RBWH, through the coordination and management of outpatient operations to ensure quality, safe, effective, appropriate, timely and efficient patient cantered care, through a model of collaborative leadership.
• This role also provides expert strategic advice to:
  • The Executive Director CC&CSS and RBWH Executive on potential improvements to outpatients systems and processes
  • Executive management teams at other facilities operating outpatient services
  • Nursing Director, Outpatient Strategies, Healthcare Excellence and Innovation, Metro North

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Provide strategic leadership and direction to the RBWH Outpatient Services to achieve operational and strategic reform, innovation and redesign initiatives for outpatient services in line with Metro North Hospital and Health Service (MNHHS) objectives and state-wide specialist outpatient service initiatives.
• Provide expert contemporary advice, leadership and advanced speciality knowledge to provide efficient and effective patient centred outpatient services by:
  • Maximising utilisation of resourced capacity and the available infrastructure.  
  • Designing, developing, implementing and evaluating innovative models of care in collaboration with key stakeholders.         
  • Advocating and contributing to budget integrity by enabling appropriate service resourcing to support resource requirement and achieve schedule expectations, targets/Key Performance Indicators (KPls) to meet service needs.
  • Collaborating with stakeholders to enable the provision of effective and coordinated clinical services to meet service targets and key performance indicators and workforce needs.
• Provide expert advice to the organisation and RBWH incident commander for outpatient impacts regarding emergency incident issues such as ICT prolonged outages, natural disasters or extended pandemics.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MN658658 - Role Description (PDF, 381KB)
  Role Description
  
  Application Support (PDF, 860KB)
  Application Kit
  
  Benefits for working with MN (PDF, 1.00MB)
  Application Kit