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Senior Case Manager
Southern Region; Community Corrections; Community Corrections & Specialist Operations; Toowoomba
Community Corrections is responsible for the supervision of adults who have been sentenced to a community-based order by the courts or released to parole by Parole Board Queensland. Community Corrections has a strong commitment to keeping communities safe, and reducing the risk of re-offending by facilitating positive behavioural change in supervised individuals to enable them to lead more productive crime-free lives.
In this role you will ensure a high level of community safety through the case management of offenders within the community in accordance with their assessed risk and need and maintains high standards of offender assessment practices that facilitate effective supervision and improve reintegration and rehabilitation of high-risk sexual and violent offenders.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Community Care |
| Classification | PO3 |
| Workplace Location | Toowoomba region |
| Job ad reference | QLD/677747/26 |
| Closing date | 18-Feb-2026 |
| Job duration | |
| Contact person | Emily-Rose Smiley |
| Contact details | Phone: 4592 1600 Access the National Relay Service |
The essential requirements for this role are:
- Able to demonstrate experience working within a legislative framework that underpins a core service delivery area.
- Able to work self-sufficiently and be confident in your own professional discretion, reasoning, judgement and decision-making skills prior to seeking management validation.
- Able to demonstrate previous experiences of fostering a new relationship and receiving positive reinforcement in return to demonstrate the relationship was well developed.
- Communicate professionally and engages with respect with colleagues, offenders, management and stakeholders. Experience in working collaboratively with people from diverse cultural backgrounds.
- Ability to embrace diversity and maximise the whole range of skills and differences available within the workforce.
Qualifications, Professional Registration, Conditions and Other Requirements:
- Possession of a degree relevant for the human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies
- Individuals employed on a permanent or temporary basis will be required to complete Certificate IV in Correctional Practice (Community). All activities and assessments associated with the Certificate IV are to be completed within 12 months of commencing their employment, and certification achieved within 18 months.
- The incumbent may be required to travel on official business and the possession of a C class licence is required and will be mandatory in specific locations where it is identified as essential by the hiring panel.
Further information about the position, duties and responsibilities of the role are available in the attached job description.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
