This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes. Take the next step in your career with this exciting opportunity within Pathology Queensland. To assist in the effective operation of Phlebotomy, and laboratory service, within Redland Hospital and Princess Alexandra Group by participating in general preanalytical duties specifically relating to the in the Pathology Collection service (phlebotomy) and if required participating Central Specimen Reception (CSR) Department. To assist in the provision of an effective Pathology service including Phlebotomy and Specimen Reception for the Redland Hospital Laboratory.

Job details

What you'll do  

• Handle and prepare blood and other specimens from patients to enable the requested laboratory tests to be performed.
• Perform general laboratory duties including the receipt of specimens, Esky packing, Data Entry (registration of pathology requests) into the laboratory information system.
• Under supervision load specimens onto laboratory analysers.
• Perform phlebotomy collections on wards and in the Outpatient department.
• Maintain competencies in all aspects of Phlebotomy and CSR, while maintaining a low error rate.
• Maintain a safe working environment by ensuring the cleaning of work benches, trolleys, and equipment, meet Queensland Health WHS and Infection Control procedures and policies.
• Comply with procedural standards for operational staff in compliance with NATA 15089 and ISO 9001:2000.
• Participate in continuing education programs for Phlebotomy and Central Specimen Reception staff.
• Effectively prioritise workloads to assist the laboratory to effectively meet Pathology Queensland's turn-around-time (TAT) targets.
• Participate in the evening, weekend and public holiday roster for hours between 6am-10pm.
• Perform pre-analytical processes consistently and accurately, by maintaining competency in all areas of Central Specimen Reception.
• Liaise with patients as well as medical and non-medical staff in a professional manner to ensure the correct processing of specimens and efficient operation of the specimen reception department.

About you  

We are searching for someone who has:

• Knowledge or ability to rapidly acquire knowledge of medical terminology and abbreviations, pathology test names and specimen types. Knowledge and competency in phlebotomy practices.
• Availability to work all shifts on the existing and future roster patterns, ability to undertake additional shifts to backfill holiday and sick leave.
• A working knowledge of, or demonstrated ability to quickly learn, all aspects of pre analytical specimen processing (CSR). Data entry skills and the use of MS Word and Excel a distinct advantage.
• Ability to work in a responsible and efficient manner with and without supervision, ability to prioritise workload to meet deadlines, ability to effectively use, or quickly acquire ability to use, the Laboratory Information System alongside an established history of positive teamwork and respectful behaviour. High level of interpersonal and communication skills to enable effective, cooperative interaction within a work group and between clients.
• An established history of positive teamwork and respectful behaviour. High level of interpersonal and communication skills to enable effective, cooperative interaction within a work group and between clients.

Why work with us?  

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. 

Competitive salaries 

• 12.75% superannuation  
• 17.5% leave loading 

Employee wellbeing & development 

• Access to 24/7 confidential employee support providers and counsellors including for immediate family members 
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. 
• Access to a variety of programs and initiatives to support training and career growth.  
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. 

Our commitment to equity, diversity and inclusion  

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.  

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.  

Ready to apply? 

For further information on how to apply please review the attached Role Description.  

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Pathology Assistant RD (PDF)
  
  DoH Applicant Pack (PDF)