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Case Manager

Community Operations Directorate; Community Corrections and Specialist Operations; Far Northern Region;Northern Region;Central Region;Southern Region;North Coast Region;South Coast Region; Brisbane Region

Community Corrections is a service of Queensland Corrective Services (QCS) devoted to delivering evidence-informed case management and individualised support to people in the community under a variety of supervision orders imposed by the courts and Parole Board Queensland. Community Corrections aims to protect the community and reduce reoffending by providing tailored supervision to meet the individual risks and needs of each person with the aims of rehabilitation reintegration and the opportunity for them to lead a crime free life.

Job details

Position status Fixed Term Temporary
Position type Flexible
Occupational group Community Care
Classification PO2
Workplace Location Brisbane Inner City,Brisbane - North,Brisbane - South,Brisbane - East,Brisbane - West,North West Qld,Cairns region,Logan - Beaudesert,Toowoomba region,Wide Bay,Darling Downs - Maranoa,Moreton Bay - North,Moreton Bay - South,Far North Qld,Townsville region,Mackay region,Rockhampton region,Gold Coast,Sunshine Coast,Ipswich region,Central West Qld,South West Qld
Job ad reference QLD/495559/23
Closing date 26-Jun-2024
Job duration 6 months with possibility of extension
Contact person Talent Aquisition Group
Contact details 3565 7252
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************CONTINUOUS APPLICANT POOL *************


Who are we looking for?

A career as a case manager with Community Corrections is an exciting opportunity for you to make a real difference in your community. You will play a vital role in maintaining the safety of the community by ensuring compliance with the reporting requirements and conditions of community-based orders. You will provide rehabilitative opportunities to supervised individuals, aimed at reducing their risk of reoffending and harm they may pose to the community.

As a case manager, you must:

  • Understand the role is ensuring community safety when interviewing individuals and quickly identify, respond and manage risk
  • Be able to cope with the pace, complexity and multi-tasking required, and navigate policy and procedural frameworks in order to apply to day-to-day offender management practices.
  • Support productive working relationships
  • Display personal drive/integrity
  • Communicate with influence
  • Demonstrate the ability to embrace diversity

Take our brief quiz and determine if a career as a case manager is the right choice
for you.

To be eligible for this role you must:

  • Hold a valid driver's licence
  • Possess the right to live and work in Australia
  • Hold a bachelor's degree relevant to human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies. Final year students are encouraged to apply for temporary vacancies to be assessed for a talent pool for future permanent appointment once full completion and receipt of formal degree is provided from a recognised tertiary institution.

Why Work for QCS?

  • Experience a workforce that values diversity and inclusivity to best represent the community we serve
  • Receive professionally delivered entry level training - nationally accredited Certificate IV in Correctional Practice (Community).
  • Comprehensive leave provisions to support a healthy work-life balance
  • Structured progression and professional growth plans eg leadership development opportunities
  • Join an organisation committed to creating diverse, inclusive, connected, capable and supportive workplaces
  • We aim to provide workplaces where all employees feel safe, supported and valued, irrespective of gender, ethnicity, sexual orientation, age, disability or background.


Please refer to the Application Guide and Role Description below.

The position may be based in any of our locations listed, and opportunities may range in duration depending on availability. Submission of an application and location preferences does not guarantee an offer of employment or a guarantee of placement at those locations.

Applications will be reviewed and considered in alignment with the QCS Academy Foundations intake and when vacancies arise.

Applications to remain current for 12 months.

Job Ad Reference:  QLD/495559/23

Closing Date:  Wednesday, 26th June 2024

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

**Multiple positions available**

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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