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Visits Processing Officer
Capricornia Correctional Centre; Custodial Operations; Statewide Operations; Etna Creek
The Visits Processing Officer is responsible for co-ordinating and processing personal and accredited visitor applications and attendance at the correctional centre.
Job details
Position status | Fixed Term Temporary |
---|---|
Position type | Flexible full-time |
Occupational group | Administration |
Classification | AO3 |
Workplace Location | Rockhampton region |
Job ad reference | QLD/580117/24 |
Closing date | 07-Aug-2024 |
Job duration | 6 Months with possible extension. |
Contact person | Andrew Roebuck |
Contact details | Phone: 07 4912 6220 Access the National Relay Service |
In the Visits Processing Officer role you will:
- Undertake processing of visits bookings ensuring all visitors are approved.
- Input and maintain accurate computerised and hardcopy records of visitor details.
- Ensure confidentiality of all documentation handled and maintain a sure filing system.
- Relay information regarding visits procedure at time of booking.
- Confirm booking on arrival of visitors.
- Direct visitors as required.
- Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers.
- Answer queries from members of the general public and relatives and friends of prisoners.
- Provide information service relating to visit times, days, duration and frequency of visits.
- Maintain confidentiality when dealing with visitors.
- Receive monies and approved items of prisoner property from and to external parties.
- Maintain confidentiality.
- Liaise with intelligence, custodial and sentence management personnel in relation to individual prisoners as a component of the case and sentence management process.
Further information
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Documents
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