This recruitment aims to create a pool of suitable candidates who will be considered for temporary vacancies of varying lengths over the coming 12 months.

Job details

The Senior Case Manager ensures a high level of community safety through the case management of offenders within the community in accordance with their assessed risk and need and maintains high standards of offender assessment practices that facilitate effective supervision and improve reintegration and rehabilitation of high-risk sexual and violent offenders.

The offender cohort have been convicted of serious sexual offences, committed against adults and/or children and who present with various complex clinical diagnoses and diverse cultural backgrounds. Senior Case Managers conduct in person interviews with offenders at Wacol and may be required to travel to Community Corrections offices in Southeast Queensland on a regular basis to interview offenders on their caseload. The primary goals for the Senior Case Managers are to ensure community safety by effectively identifying and manage risk of sexual re-offending, engage with a wide variety of stakeholders to secure suitable reintegrative opportunities for offenders and work closely with the leadership team to effectively oversight case management activities.

Mandatory Requirements:

• Possession of a degree relevant for the human services or criminology field such as Law, Justice, Humanities, Psychology, Social Sciences,
• Social Welfare, Health, Education, Business and Aboriginal & Torres Strait Islander Studies.
• Professional development & training relevant to the role & district location will be required.
• Business travel may be required therefore possession of a C class licence is a requirement.

The essential requirements for this role are:

• Able to demonstrate experience working within a legislative framework that underpins a core service delivery area.
• Able to work self-sufficiently and be confident in your own professional discretion, reasoning, judgement and decision-making skills prior to seeking management validation.
• Able to demonstrate previous experiences of fostering a new relationship and receiving positive reinforcement in return to demonstrate the relationship was well developed.
• Communicates professionally and engages with respect with colleagues, offenders, management and stakeholders.
• Experience in working collaboratively with people from diverse cultural backgrounds.
• Ability to embrace diversity and maximise the whole range of skills and differences available within the workforce.

How to apply -Please Provide:

• A cover letter (1-2 pages maximum) outlining how your knowledge, skills and experiences make you a competitive candidate against the Leadership competencies for Queensland (Individual contributor): Vision, Results and Accountability within the context of the essential requirements ‘role fit' and responsibilities described under ‘about the role'.
• Your current curriculum vitae/resume, including two referees who can attest to your performance and conduct in the workplace. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor. By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish for a referee to be contacted, please indicate this on your resume and contact the selection panel chair to discuss.

Job Ad Reference: QLD/639407/25

Closing Date: Thursday, 28th May, 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 639407-25-Applicant Information Guide (PDF, 322KB)
  
  
  639407-25-Role Profile (PDF, 537KB)