We're thrilled to offer an exciting opportunity to become a key part of the South East Region Student Services Team as Manager, Guidance Services.

In this pivotal role, you'll lead a passionate team of specialist staff dedicated to supporting and empowering Guidance Officers across the region. As Manager, you'll play a vital role in shaping the provision of Guidance Services by overseeing high-quality supervision, fostering professional growth, and ensuring excellence in service delivery. You'll also take the lead in HR and financial management, team coordination, and the line management of our talented professional supervisors.

If you're ready to make a meaningful impact and lead with purpose, we'd love to hear from you!

Job details

About the Role:

• Responsibility for a major program or programs at state-wide level and of critical importance to the department, operating within broad policy guidelines, or responsibility for a service-wide function.
• Providing specialist consultancy advice within or across Agencies, developing policy and interpreting, reviewing and implementing policy instructions, setting objectives in the work area, processing representations to the Minister, overseeing responses to Parliamentary Questions, preparation of reports to government, preparing ministerial briefing notes and correspondence, liaising with other government bodies and community organisations, including the provision of public information on programs, activities or services; and representing the department at meetings, conferences or seminars.
• Discipline, expertise and experience combining elements of planning, organising, directing and evaluating to determine goals and priorities within the framework of the corporate objectives of the office or of other agencies.
• Original thinking, creativity, the exercise of significant levels of independent judgement, and the exercise of delegated authority as required.

Your capabilities will include:

• Management skills and the ability to determine resource allocations, manage staff and resources, formulate policy initiatives and develop corporate strategies.
• A high level of discipline and knowledge including detailed knowledge of both government policies and procedures and their application in relation to office operations.
• Experience in overseeing the implementation of personnel management functions and to plan, develop and implement programmes associated with equal employment opportunity, occupational health and safety, and formulate policies and plans for staff and organisational development.
• Liaison and communication skills to enable the effective resolution of complex organisational issues, including the capacity and ability to negotiate or communicate on behalf of the office with clients or other interested groups.

A comprehensive list of responsibilities are detailed in the attached role description. Interested applicants should refer to this attachment prior to application.

Interested? To Apply: 

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a maximum 2-page written response demonstrating your suitability for the role. Candidates are encouraged to refer to both the 'your role' and 'competencies' sections of the attached role description for further information regarding this role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• SER646217_25T Role Description (PDF, 165KB)
  Role Description
  
  Applicant Information Package (PDF, 245KB)
  Information Package for Applicants