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Case Manager


Community Operations Directorate; Community Corrections; Community Corrections & Specialist Operations; Various locations statewide

Are you driven to make a meaningful impact in your community?

A career as a Case Manager in Community Corrections offers a unique opportunity to play a vital role in enhancing public safety. By delivering evidence-based case management and tailored support, you will help reduce reoffending and support individuals on their path to positive change.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Community Care
Classification PO2
Workplace Location Brisbane Inner City,Brisbane - North,Brisbane - South,Brisbane - East,Brisbane - West,North West Qld,Cairns region,Logan - Beaudesert,Toowoomba region,Wide Bay,Moreton Bay - North,Moreton Bay - South,Far North Qld,Townsville region,Mackay region,Rockhampton region,Gold Coast,Sunshine Coast,Ipswich region,Central West Qld,South West Qld
Job ad reference QLD/650436CAP/25
Closing date 24-Jul-2026
Job duration 6 months with possible extension
Contact person Talent Acquisition Group
Contact details Phone: 0735657252
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Locations: Various locations statewide

(Brisbane, South Coast, Central, Northern, North Coast, Southern, Far North regions)

Community Corrections supervises individuals in the community under court and Parole Board Queensland orders. As a Case Manager, you will be part of a team that supervises individuals under community-based orders, helping them meet their obligations and access support to make meaningful life changes. Your role is vital in maintaining the safety of the community through reducing the risk of supervised individuals reoffending.

Your responsibilities will include:

  • Ensuring community safety by effectively interviewing individuals, identifying potential risks, and responding promptly with appropriate risk management strategies
  • Leading efforts to rehabilitate and reintegrate individuals under community supervision
  • Supporting public safety by ensuring compliance with the conditions of community-based orders
  • Deliver evidence-based case management, develop tailored supervision plans, and guide individuals on their journey toward a crime-free future
  • Managing complexity and pace by effectively multi-tasking in a dynamic operating environment
  • Applying policy and procedural frameworks to day-to-day offender management practices with accuracy and sound judgment

Click here to take our brief quiz and determine if a career as a case manager is the right choice for you.

Key Requirement of this role:

  • You must hold a bachelor's degree in a field related to human services or criminology, such as: Law, Justice, Humanities, Psychology, Social Sciences, Behavioural Science, Social Welfare, Health, Education, Business or Aboriginal and Torres Strait Islander Studies. * If you're in your final year of study, you're encouraged to apply for temporary vacancies. You'll be assessed for a suitability-based talent pool, this is conditional on completing your degree and providing formal proof from a recognised tertiary institution.
  • Successful applicants appointed will be required to complete the Certificate IV in Correctional Practice (Community). All associated activities and assessments must be completed within 12 months of commencement, with full certification achieved within 18 months.
  • Must hold a current C class driver's licence 
  • Possess the right to live and work in Australia

How to Apply
Submit your application via Queensland Government SmartJobs including:

  • A current resume
  • A brief (1-2 pages) cover letter addressing the key responsibilities and how you meet the requirements of this role

Whether you're starting out or looking to grow your career in human services, this role offers meaningful work, professional development, and the chance to make a real impact across Queensland.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

**12 month continuous applicant pool**

Multiple positions available at multiple locations.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
26 May 2021

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