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Case Manager
Northern Region; Community Corrections; Community Corrections & Specialist Operations; Mount Isa
A career as a Case Manager in Community Corrections offers a unique opportunity to support positive change and enhance community safety. We're seeking dedicated Case Managers to join our Mount Isa team, where you'll supervise individuals on community-based orders or parole, helping them progress while contributing to a safer Queensland. Mount Isa is a vibrant outback city with a strong community spirit and rich cultural heritage. Enjoy spectacular sunsets, rodeos, fishing, and local events.
Refer to the role description for more information.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Community Care |
| Classification | PO2 |
| Workplace Location | North West Qld |
| Job ad reference | QLD/660318CAP/25 |
| Closing date | 15-Dec-2025 |
| Job duration | 6 months with possible extension |
| Contact person | Talent Acquisition Group |
| Contact details | Phone: 07 3565 7252 Access the National Relay Service |
A career as a Case Manager in Community Corrections offers a unique opportunity to support positive change and enhance community safety.
We're currently seeking dedicated Case Manager's to join our Mount Isa team. In this role, you'll play a vital part in supervising individuals on community-based orders or parole, helping them make meaningful progress while contributing to a safer Queensland.
Mount Isa is a dynamic outback city in north-west Queensland, known for its strong red-earth landscapes and rugged ranges, it offers a true outback experience with all the conveniences of a regional hub.
Whether you're drawn to spectacular sunsets, local rodeos, fishing spots, or vibrant community events, Mount Isa delivers a lifestyle full of character and connection. With rewarding career opportunities and a welcoming atmosphere, it's an ideal place to live, work, and thrive.
To thrive as a Case Manager, you will need to demonstrate the ability to:
- Prioritise community safety when interviewing individuals, assessing and responding effectively to risk
- Manage multiple and complex demands and competing priorities in a fast-paced environment, whilst navigating policy and procedural frameworks to implement daily offender management policies
- Supportive productive working relationships with internal teams, external service providers, and community stakeholders
- Act with integrity and display personal drive
- Communicate with influence, adapting your approach to engage effectively with diverse audiences.
- Respect and embrace diversity, fostering an inclusive environment
Why Join Queensland Corrective Services (QCS)?
At QCS, we're committed to building safer communities—and that starts with supporting our people. As a Case Manager, you'll benefit from:
- Attractive salary package, including 12.75% employer superannuation, locality allowance and annual leave loading
- Nationally accredited training, including a Certificate IV in Correctional Practice (Community), with ongoing professional development
- Comprehensive leave entitlements to support your wellbeing and work-life balance
- Structured career progression and tailored development plans to help you grow
- Inclusive and supportive culture where diversity is valued.
To be eligible for this role, you must:
- Hold a current driver's licence
- Have full working rights in Australia
- Possess a bachelor's degree in a relevant field such as Criminology, Law, Justice, Psychology, Social Work, Social Sciences, Education, Health, Business, or Aboriginal and Torres Strait Islander Studies — contact us at CCRecruitment@corrections.qld.gov.au if you want to check if your degree field is relevant.
Final year students are encouraged to apply for temporary vacancies to be assessed for a talent pool for future permanent appointment once full completion and receipt of formal degree is provided from a recognised tertiary institution.
Applications to remain current for 12 months.
Job Ad Reference: QLD/660318CAP/25
Closing Date: Monday, 15th December 2025
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Multiple positions available.
3 month continuous applicant pool.
Documents
Before applying for this vacancy please ensure you read the documents below.
