Support Better Mental Health Outcomes as an Administrative Officer

Play a vital role in supporting community-based mental health services through efficient and compassionate administration. Join Metro South Addiction and Mental Health Services and make a difference every day.

Job details

Your new role:

As an Administrative Officer within the Headspace Inreach Program, you'll provide essential administrative support to ensure the smooth and efficient delivery of mental health services to young people, their families, and the broader community.

You'll work collaboratively within a multidisciplinary team to maintain high standards of communication, organisation, and customer service while helping ensure our programs operate seamlessly.

Key responsibilities include:

• Delivering high-quality, accurate, and timely administrative support for the Early Intervention Programs team.
• Coordinating consumer referrals, appointments, and program activities.
• Maintaining confidentiality and accurate record keeping in line with legislative and organisational requirements.

About you:

You're an organised, proactive professional who enjoys supporting others and making a difference behind the scenes. 

You'll demonstrate:

• Proven administrative experience within a busy, service-oriented environment.
• Strong communication and interpersonal skills to effectively liaise with staff, consumers, and partner agencies.
• Ability to prioritise workloads, meet deadlines, and work independently or as part of a team.
• Respect for confidentiality, diversity, and the values of compassionate mental health care.

Mandatory Requirements:

• Must be able to work Wednesdays and the role sits at Bayside Community Health Centre
• Blue Card (Working with Children Check)
• Compliance with vaccine preventable disease requirements (MMR, Varicella, Pertussis, Hepatitis B)
• Ability to travel across Metro South Addiction and Mental Health Services sites as required

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

The Child and Youth Mental Health Services (CYMHS) is the specialised child and youth mental health service within Metro South Addiction and Mental Health Services. We provide a comprehensive response to the varying needs of infants, children and young people with mental health problems or mental disorders and their families/carers in the Logan-Beaudesert and Bayside community. The headspace In-Reach Program will work collaboratively with our Headspace partners to:

1. Better integrate headspace with the state MHAOD service elements to enable a seamless consumer experience, decrease transitional service gaps and enhance system capacity.
2. Improve timely access to multidisciplinary youth mental health treatment and care for adolescents and young people aged 12-25 years, consistent with the headspace model and a no wrong door policy.
3. Ensure seamless and streamlined transition between Headspace and state funded MHAOD services (strengthen clinical pathways

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MS11669029 (PDF)
  
  Application essentials - things you need to know (PDF)
  
  We are MSH - five reasons why you should join us (PDF)